City of Cedar Park, TX
City of Cedar Park, TX is hiring: Senior Library Generalist in Cedar Park
City of Cedar Park, TX, Cedar Park, TX, United States, 78613
Salary : $3,116.54 - $4,484.77 Monthly
Location : Cedar Park, TX
Job Type: Full Time
Job Number: 202400144
Department: Library
Opening Date: 01/04/2025
Closing Date: 1/10/2025 5:00 PM Central
The City of Cedar Park
ABOUT CEDAR PARK
As the third largest city in the Austin metropolitan area, Cedar Park is an integral part of the rapid growth and burgeoning prosperity of Central Texas and Williamson County. Cedar Park is widely known for its excellent schools and a pro-business environment. We are consistently named by multiple outlets one of the top places in the U.S. to raise a family - due to our abundance of amenities, relaxed lifestyle, and our commitment to community and effective government. Just 17 miles from downtown Austin and on the edge of the Texas Hill Country, Cedar Park offers the best of both worlds: the energy of an innovative and booming metropolis, yet the best of small community life with parks, nature trails, and comfortable neighborhoods. It all adds up to a great place for families and businesses to call home.
VISIONWe image the City of Cedar Park as a family-oriented community, one of compassion, integrity, diversity and many faiths. We are an attractive destination, a leader in business development and committed to an exceptional quality of life for all.
The Position
JOB SUMMARY
Under the direction of the Circulations Supervisor, the Senior Library Generalist performs a variety of library duties including but not limited to checking in and out library materials, assessing and collecting fines and fees, answering informational and directional questions, and generally assisting patrons with applications, book reservations and the like; interviewing, training and overseeing the work of adult volunteers; and supervising circulation activities and the work of the Library Generalists in the absence of the Circulation Supervisor.
Acceptable Experience, Training, Certifications and Licenses
MINIMUM REQUIREMENTS
High School Diploma, or its equivalent, plus one (1) year of experience working or volunteering in a public or school Library; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
Knowledge: library operations; the Dewey Decimal System and personnel policies and procedures.
Skill/Ability:
deliver quality customer service; motivate, supervise and train employees; demonstrate proficiency in both oral and written communication; use discretion in communications that contain confidential/sensitive information; write and update procedures and training materials; work independently; handle complaints and criticism in a professional and efficient manner; demonstrate proficiency in Library-related software; accurately process materials and enter data into computer; pay great attention to detail; understand and follow instructions; operate and troubleshoot standard office equipment and computer software; perform simple mathematical calculations; and establish and maintain effective working relationships with co-workers and the general public.
Supplemental Information
The City of Cedar Park is a vibrant community of 80,000, consistently ranked by the U.S. Census Bureau as one of the fastest growing communities in the Austin metro. Named for a popular park and rail stop in the late 1800s, Cedar Park is now home to two professional sports teams, the Texas Stars AHL hockey team and the Austin Spurs NBA G-league basketball team, as well arrowing number of high tech and major manufacturing employers. Cedar Park has several rankings by a variety of sources as one of the Best Cities for Families and one of the Safest Cities in Texas.
The Cedar Park Public Library is a key civic destination that serves more than 330,000 visitors annually. The Library is approaching an exciting milestone with the construction of a state-of-the-art facility opening in 2024 in the new Bell District. This modernized Library building will meet the evolving needs of a diverse community with a growing collection of books and resources, dedicated spaces for kids, teens and adults, and unique community spaces including makerspaces and event space. While the Library's location will change, we will continue to offer the same warm service, inclusive programming, and engaging experience that the community has come to know and love.
The City is an equal opportunity employer that maintains a policy of nondiscrimination with respect to each employee and applicant for employment. The City affirms its commitment that there shall be no discrimination against applicants or employees because of race, color, sex, religion, national origin, age, veteran status, disability, political affiliation, genetic information, or any other protected status.
The City of Cedar Park strives to provide the best quality of life for its employees, the City provides a number of opportunities for all regular full-time employees to participate in group medical, dental, life insurance and long-term disability programs. Retirement options are provided by the Texas Municipal Retirement System (TMRS). Other programs such as paid vacation time, deferred compensation and educational assistance are also offered. Click here to view our
01
Are you willing to work a flexible work schedule which includes evenings and weekends?
02
If you have library experience, describe how you gained your library skills, the specific types of skills you have, and your years of experience.
03
What advice or guidance would you give to someone who was applying for a job with a significant customer service focus?
Required Question
Location : Cedar Park, TX
Job Type: Full Time
Job Number: 202400144
Department: Library
Opening Date: 01/04/2025
Closing Date: 1/10/2025 5:00 PM Central
The City of Cedar Park
ABOUT CEDAR PARK
As the third largest city in the Austin metropolitan area, Cedar Park is an integral part of the rapid growth and burgeoning prosperity of Central Texas and Williamson County. Cedar Park is widely known for its excellent schools and a pro-business environment. We are consistently named by multiple outlets one of the top places in the U.S. to raise a family - due to our abundance of amenities, relaxed lifestyle, and our commitment to community and effective government. Just 17 miles from downtown Austin and on the edge of the Texas Hill Country, Cedar Park offers the best of both worlds: the energy of an innovative and booming metropolis, yet the best of small community life with parks, nature trails, and comfortable neighborhoods. It all adds up to a great place for families and businesses to call home.
VISIONWe image the City of Cedar Park as a family-oriented community, one of compassion, integrity, diversity and many faiths. We are an attractive destination, a leader in business development and committed to an exceptional quality of life for all.
The Position
JOB SUMMARY
Under the direction of the Circulations Supervisor, the Senior Library Generalist performs a variety of library duties including but not limited to checking in and out library materials, assessing and collecting fines and fees, answering informational and directional questions, and generally assisting patrons with applications, book reservations and the like; interviewing, training and overseeing the work of adult volunteers; and supervising circulation activities and the work of the Library Generalists in the absence of the Circulation Supervisor.
- Leader of the Circulation division in the absence of the Assistant Library Director and Circulation Supervisors;
- Participates in the hiring, training and evaluating of the Library Generalists and Library Aides;
- Assists with daily desk schedules and monthly work calendars for Library Generalists and Aides;
- Works at circulation desk, checks in and out Library materials; issues library cards, and collects payments;
- Assesses and collects fines and fees for overdue, lost or damaged materials, interlibrary loan postage and printing;
- Answers informational and directional questions in person and on the telephone, and directs reference questions to the appropriate library personnel;
- Assists patrons in circulation related services, such as interlibrary loan requests, reserve books, filling out Library applications, photocopying and faxing;
- Handles and responds to patron concerns relative to circulation activities;
- Maintains monthly circulation statistics and reports to Assistant Director;
- Examines books and materials for damage and assists the Library Generalists to assess damages, make minor repairs, and clean items;
- Prepares overdue material reports and mailings, which includes contacting other libraries if the patron is a TexShare patron;
- Performs a variety of other office management functions;
- Prepares mailings for interlibrary loan material,
- Assists in sorting and shelving returned and new books and library materials as needed;
- Covers Library service desks as needed;
- Performs such other related duties as may be assigned.
Acceptable Experience, Training, Certifications and Licenses
MINIMUM REQUIREMENTS
High School Diploma, or its equivalent, plus one (1) year of experience working or volunteering in a public or school Library; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
Knowledge: library operations; the Dewey Decimal System and personnel policies and procedures.
Skill/Ability:
deliver quality customer service; motivate, supervise and train employees; demonstrate proficiency in both oral and written communication; use discretion in communications that contain confidential/sensitive information; write and update procedures and training materials; work independently; handle complaints and criticism in a professional and efficient manner; demonstrate proficiency in Library-related software; accurately process materials and enter data into computer; pay great attention to detail; understand and follow instructions; operate and troubleshoot standard office equipment and computer software; perform simple mathematical calculations; and establish and maintain effective working relationships with co-workers and the general public.
Supplemental Information
The City of Cedar Park is a vibrant community of 80,000, consistently ranked by the U.S. Census Bureau as one of the fastest growing communities in the Austin metro. Named for a popular park and rail stop in the late 1800s, Cedar Park is now home to two professional sports teams, the Texas Stars AHL hockey team and the Austin Spurs NBA G-league basketball team, as well arrowing number of high tech and major manufacturing employers. Cedar Park has several rankings by a variety of sources as one of the Best Cities for Families and one of the Safest Cities in Texas.
The Cedar Park Public Library is a key civic destination that serves more than 330,000 visitors annually. The Library is approaching an exciting milestone with the construction of a state-of-the-art facility opening in 2024 in the new Bell District. This modernized Library building will meet the evolving needs of a diverse community with a growing collection of books and resources, dedicated spaces for kids, teens and adults, and unique community spaces including makerspaces and event space. While the Library's location will change, we will continue to offer the same warm service, inclusive programming, and engaging experience that the community has come to know and love.
The City is an equal opportunity employer that maintains a policy of nondiscrimination with respect to each employee and applicant for employment. The City affirms its commitment that there shall be no discrimination against applicants or employees because of race, color, sex, religion, national origin, age, veteran status, disability, political affiliation, genetic information, or any other protected status.
The City of Cedar Park strives to provide the best quality of life for its employees, the City provides a number of opportunities for all regular full-time employees to participate in group medical, dental, life insurance and long-term disability programs. Retirement options are provided by the Texas Municipal Retirement System (TMRS). Other programs such as paid vacation time, deferred compensation and educational assistance are also offered. Click here to view our
01
Are you willing to work a flexible work schedule which includes evenings and weekends?
- Yes
- No
02
If you have library experience, describe how you gained your library skills, the specific types of skills you have, and your years of experience.
03
What advice or guidance would you give to someone who was applying for a job with a significant customer service focus?
Required Question