Idaho State Job Bank is hiring: Studio Consultant in Boise

Studio Consultant at Manpower Group in Boise, Idaho, United States Job Description About KB Home KB Home is one of the largest and most recognized homebuilders in the United States and has built over 670,000 quality homes in our 65 plus year history. Today, KB Home operates in 47 markets from coast to coast. At KB Home, people are our foundation. We build strong, personal relationships with our customers to ensure they have a real partner in the homebuying process. Our employees are the heart and soul of our company and are driven by a shared culture of customer obsession guided by our focus on sustainability providing a beneficial impact on the world. When you join KB Home, you become part of a team that is passionate about making the dream of homeownership a reality for families across America. Come be a part of our team Learn more . JOB SUMMARY: The Studio Consultant is the first point of contact for homebuyers after purchase, and responsible for ensuring their satisfaction throughout the studio selection process and beyond. This role educates buyers on the available studio choices, both included and optional, and enters their selections into the company software platforms. Consultants help maintain an attractive retail environment and share the responsibility of accurately displaying and labeling options. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Appointments + Builds a rapport with the homebuyer using a discovery process to determine the buyer's design and lifestyle preferences with the end goal of helping the buyer design a home they will love. + Conducts live video or in person appointments reviewing all choices available to the homebuyer, with consideration towards their design goals and budget. + Shares product knowledge with buyers and demonstrates product offerings where applicable. + Provides exceptional customer service at all times to internal and external customers. + Depending on division size, this position may require the scheduling of homebuyer appointments and follow up. Capture Accurate Homebuyer Choices + Accurately and efficiently enters buyer's option choices into KB Home's software platform(s) during the appointment and completes all necessary paperwork via DocuSign. + Responsible for routinely auditing paperwork to ensure accuracy. + Processes any homebuyer change orders in a timely manner and accurately maintains all required buyer documentation. Planning and Follow-up + Prepares for all buyer appointments which could include pulling samples, coordinat To view full details and how to apply, please login or create a Job Seeker account