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Cornerstone TTS

Senior Technical Writer

Cornerstone TTS, Dallas, TX, United States


Technical Writer Long term Contract Dallas, TX CornerStone Technology Talent Services (TTS) is seeking a highly skilled Technical Writer to join our team. This is an excellent opportunity for a motivated individual with strong experience in documenting business processes, workflows, and operational procedures. The ideal candidate will have advanced skills in creating clear, concise, and well-structured documentation for various business departments, and a process-driven mindset. Key Responsibilities: Operational Documentation: · Document business processes, workflows, and operational guidelines for departments such as HR, Legal, Administration, Scheduling, and 401K. · Map out and document procedures, interdepartmental collaborations, and governance structures. Visual Documentation: · Create technical diagrams, workflows, and data flow diagrams using MS Visio to visually represent business processes, information flows, and governance structures. Expert MS Word Usage: · Leverage advanced features of MS Word such as styles, indexes, cross-references, and structured formatting to create complex documents that maintain consistency and clarity. Liaison Role (Business Analyst Skills): · Act as a liaison between business units and other teams to gather detailed information through interviews and stakeholder collaboration. · Translate operational information into clear, structured documentation. Process-Oriented: · Analyze and document complex business workflows and operations in a logical, easy-to-follow manner. · Clarify how departments function and interact, with a focus on detailing processes and how they are executed and managed. Ideal Candidate Qualifications: Writing Samples: · Must provide writing samples of operations guides or similar documentation that demonstrate your ability to organize and write for business processes. Collaborative and Calm Demeanor: · Excellent collaboration and communication skills are essential. You should be able to work with various stakeholders, gathering information efficiently and avoiding overcomplication. · A calm and professional demeanor is a must to foster smooth collaboration without causing stress to the team. Additional Skills: · Experience across industries is acceptable, but prior experience in documenting operational processes in finance (e.g., 401K operations), HR, legal, or administration is preferred. · Strong organizational skills and attention to detail. · Proficiency in MS Visio and advanced MS Word skills are mandatory. · Clear and concise writing style with a strong focus on process documentation. · A business-focused mindset, capable of understanding and documenting how departments function and interact within an organization. · Ability to work calmly under pressure in a busy, collaborative environment.