Regional Studio Manager Job at Orangetheory - Franchise #0320 in Phoenix

Job Overview The Regional Studio Manager leads operations for 2-3 studios in all aspects of membership acquisition, retention, employee development, and achieving sales quotas. The Regional Studio Manager will be responsible for the hiring, onboarding, and supervising of team members; planning, and assigning daily, weekly, and monthly goals, providing excellent customer service and directing work tasks. This studio leader will manage all aspects of the employee life cycle with continuous coaching, annual performance reviews plus rewarding and recognizing high performers. The Regional Studio Manager reports to the Regional Sales and Operations Manager or Area Director. OUR BENEFITS Salary: $58,000-$62,000 + commissions and bonus FREE Premier Orangetheory Fitness membership for you and a dependent Health & Wellbeing insurance 401k Retirement upon eligibility Paid Time Off + Holidays Growth Opportunities Monthly sales bonus and bi-weekly commission incentives based on sales performance Collaborative, positive company culture Job Responsibilities · Oversee the daily sales, performance, utilization, and operational needs of multiple studios. · Meet and exceed the key performance indicators (KPI) in areas of sales, revenue, membership, and attrition. · Generate sales leads through various operational initiatives and outreach tools. · Develop sales performance action plan based on membership targets. · Provide valid & accurate daily reports of studios performance. · Hire, train, and develop studio to perform at high level and achieve key performance indicators (new joins, reduce cancellations & declines, sales targets, etc.). · Lead weekly meetings and trainings with staff to ensure organizational efficiencies, goal planning, and staff development. · Collaborate cross-functionally with Head Coach, Regional Leaders, and corporate teams which include Marketing, Human Resources, Payroll, and Business Support Services. · Maintain the cleanliness, upkeep, and functional efficiency of equipment of the studio facility; support may include moderate cleaning and/or assistance from facility contractors. · OTF Brand Ambassador for community engagement, civic networking, and collaborative initiatives. Executes and coordinates company’s marketing and ongoing sales drivers (pre-sale events, studio events, outreach). · Maintain inventory and tracking of all studio equipment, shipments, and retail merchandise to include apparel, heart rate monitors, accessories, and other devices. · Studio operations will require work on weekends and holidays. · Build cohesion and engagement through regular participation in classes and events. Knowledge, Skills, and Abilities · Demonstrate competitive drive and performance at a high level. · Ability to prioritize, organize and effectively complete duties and projects. · Ability to manage difficult or emotional customer and employee situations. · Motivates and inspires team members to meet highly attainable goals. · High business acumen with strength in making decisions that add value to the business. · Excellent written and verbal communication skills. · Proficiency in Microsoft Office, mobile applications, and other software systems. Education & Experience · High school diploma or equivalent. · Bachelor’s degree, preferred. · 2+ years of Orangetheory Fitness experience a plus. Work Conditions · Routine telephone & email correspondence with internal and external customers. · Frequent walking indoors and outdoors. · Ability to lift 40 lbs. · Ability to bend, squat, reach, kneel, step, and stand on feet for extended periods of time. · Routine high levels of noise within work environment. · Ability to work flexible schedules as needed, including weekends and holidays. · Routine travel within local region; occasional travel outside of local region. *Specific job duties and selection requirements vary between Orangetheory Fitness studio locations. The studio’s hiring manager can provide more details if you are selected to proceed with the interview process. Acknowledgement * I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing. Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.