CoreTechs

CoreTechs is hiring: Usability Researcher, UX Researcher in Seattle

CoreTechs, Seattle, WA, United States, 98127

Usability Researcher, Contract UX Researcher
Puget Sound, WA

1-2 days/week onsite
DEVDIV UX Research Team

SUMMARY:

We are looking for a Contract UX Researcher with the ability to conduct a range of qualitative and quantitative research methods impacting both product direction and detailed experience design. You will work with and receive mentorship from a supervising Senior UX Researcher. You will be joining a team of 20+ talented UX researchers whose charter is to design end-to-end experiences for all developers that are useful, usable, and desirable. In this role, you will work in a highly collaborative environment with engineering and business teams across the division to help make data driven decisions. Your work will happen in the context of a lean or agile development environment supporting the release cadence of teams as well as helping define the strategic direction of products. You will have access to a new, state of the art, modern research lab facility equipped for a variety of research types located in a central hub area on campus. This is a unique opportunity to grow in your career during this period of transformation. Join us and help re-invent the future of the developer experience in this exciting era
The main function of a usability researcher is to research market conditions in local, regional, or national areas to determine potential sales of a product or service. A typical marketing analyst is responsible for gathering information on competitors and methods of marketing and distribution

RESPONSIBILITIES:

Design and conduct a range of qualitative and quantitative research methods applicable to all product stages from conception to release, including lab-based usability tests, focus groups, interviews, surveys, and field research
Work in a highly iterative design environment that emphasized democratization/coaching of UX research practices
Collaborate closely with design, engineering, and business partners during all steps of research
Translate research findings into actionable recommendations and deliver them in compelling ways
Triangulate multiple data sources into integrated insights
Communicate and evangelize research results to engineering and business teams

Other Responsibilities:

Forecast and track marketing and sales trends, analyzing collected data
Conduct research on consumer opinions and marketing strategies, collaborating with marketing professionals, statisticians, pollsters, and other professionals
Devise and evaluate methods and procedures for collecting data, such as surveys, opinion polls, or questionnaires, or arrange to obtain existing data
Gather data on competitors and analyze their prices, sales, and method of marketing and distribution
Measure the effectiveness of marketing, advertising, and communications programs and strategies

Typical Day in the Role:

Purpose of the Team: The purpose of this team is to engage with customers to identify new features, new productions and new business opportunities
Key Projects: This role will contribute to a lot of research related to implementing copilot, AI components into the developer experience
Typical Task Breakdown and Operating Rhythm: The role will consist of 20% meetings, 30% engaging directly with customers, and product teams, and 50% of designing UX studies

REQUIREMENTS:

A degree in human-computer interaction, cognitive psychology, behavioral science, or related field or equivalent experience
Thorough knowledge and experience of a range of UX research approaches and methodologies
Strong analytical and synthesis skills with a proven ability to turn research results into product insights
Strong written and verbal communication skills with the ability to influence a range of audiences
Excellent project management skills, including the ability to manage multiple projects concurrently
The ability to work independently and be flexible to rapidly changing schedules and demands
The ability to get up to speed with a new area quickly
Strong aptitude for learning new technologies and familiarity with modern developer platforms and ecosystems a plus

Skills:

Verbal and written communication skills, negotiation skills, customer service and interpersonal skills
Basic ability to work independently and manage one's time
Basic knowledge of principles and methods for showing, promoting, and selling products or services
Basic knowledge of media production, communication and dissemination techniques and methods

Education/Experience:

Bachelor's degree in marketing or equivalent training required
2-4 years related experience required

ADDITIONAL INFORMATION:
Candidate Requirements:

Years of Experience Required: 3-5 overall years of experience in the field
Degrees or Certifications Required: Graduate degree (Master's degree or Ph.D.) is required in various fields, such as computer science, experimental psychology, sociology, human factors background, etc. to be eligible for this role
Disqualifiers: Candidates without development experience will not be eligible for the role. Consumer experience only will be considered a weakness
Best vs. Average: The ideal resume would contain undergraduate studies in computer science and graduate studies in human factors/integration. Experience working with developers and experience in highly technical field would plus
Performance Indicators: Performance will be assessed based on quality of work

Top 3 Hard Skills Required + Years of Experience

Minimum 3-5 years' experience with robust set of UX research skills
Minimum 3-5 years' experience in operating in highly technical domains
Minimum 3-5 years' experience with various survey development tools

We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.

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