Cynet Systems
Cynet Systems is hiring: Content Data Analyst in Norcross
Cynet Systems, Norcross, GA, United States, 30092
Job Description:
Responsibilities:
Responsibilities:
- Oversees the quality and supplemental meta-data of the content created to ensure that the complete, accurate, and error-free package is available for upload to upstream and downstream systems.
- Supports product management, data management, and national account managers by providing creative and strategic direction, coordination, and training for digital product assets.
- Conducts content audits (if not already in place) for owned downstream sites and internal data repositories; use a phased approach and a timeline that enables effective management of the scope and scale of the audit.
- Creates reports and communicates results to various internal and/or external stakeholders (e.g. management).
- nalyzes overall content data trends to create and proactively communicate actionable insights that help drive higher content quality.
- Optimizes content and meta-data quality, processes and activation channel choices based on analysis.
- Tests Gen AI solutions and Gen-AI content enablement with existing product documentation and improves its quality based on Gen AI best practices.
- Examines search query behaviors on general or specialty search engines or other Internet-based content and modify site/assets as needed to increase visibility of company products.
- Gathers, prepares, ensures accuracy, uploads/updates content and metadata to internal systems.
- The assets are specific to attributed product data such as specification sheets, technical data, images, descriptions, and collateral.
- cquires data from primary or secondary data sources and maintain databases/data systems.
- Develops/updates processes to regularly maintain databases and conduct regular checks to ensure data integrity.
- Create queries that allow data to be extracted and to streamline the data retrieval process.
- Builds and automate business intelligence reports to quickly identify changes in trends/key metrics, elevate issues, and identify areas for improvement.
- Stays abreast of industry trends, implementing best practices, and presenting new opportunities.
- BS/BA degree or 3rd+ year towards completing their bachelor's degree.
- Detail oriented, well organized, efficient with time management.
- Project management experience: delivery of project objectives on-time and within-budget with appropriate resource planning and risk management.
- ble to work with cross-functional team members in roles that include both upstream content contributors and downstream content activators.
- Fast learner, able to understand new technologies and implement changes to process.
- Excellent organization, communication, and presentation skills.
- Excellent communicator and creative thinker, with an ability to use data to inform all decisions.
- Experience with technical documentation, charts/graphs, process mapping.
- bility to influence people without authority.
- Knowledge of electrical residential, industrial products and markets.
- Understands the demands of the channel in a B2B digital environment.
- Knowledge of product lifecycle management.
- Knowledge of the electrical distribution sales channel.
- Understanding of UL - requires enclosure testing by qualified evaluators; NEMA - compliance up to a manufacturer, doesn't require independent testing; IEC Standards.
- 2-3+ years of experience in content and analytics content strategy, content management, content/data analytics and business intelligence/business analysis experience.
- Strong ability to analyze and troubleshoot issues, persistence in gathering needed information to complete the task.
- Extensive experience in Excel including Macros, proficient with the use of advanced formulas, large amounts of data (2000+ rows of data).
- ble to replace Excel macros with KNIME for data wrangling.
- Proficient in project management and ability to work on multiple projects simultaneously while proactively providing regular status updates.
- Understanding of search engine optimization for content and webpage, strong understanding the workings of content/meta-data attribution online.
- Excellent Power Point creation skills for creating reports and reports to upper management.
- Working knowledge or familiarity with Tableau, Jira, Drupal, Adobe Experience Manager, SAP.
- Beginner or higher level with Adobe Photoshop, Illustrator, website or visual design.
- Strong interpersonal, oral and written communication and presentation skills; experience communicating the results of analysis clearly in writing and verbally.
- Deep understanding of content, messaging, value proposition production and development.