Senior Manager, External Communications

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.The Senior Manager, External Communications will lead and manage ZoomInfo's external communications department, developing and executing strategic programs that elevate awareness for ZoomInfo and build trust in our brand. In this role, you'll establish operational objectives, delegate assignments, and oversee a team in implementing communications strategies that generate impactful results with the resources of a public company and at the pace of a startup.What You’ll Do:Develop and execute department-wide strategies for media relations, establishing policies and procedures that drive positive perception of ZoomInfo's brand, products, and servicesLead and manage a team in developing and implementing innovative communications programsDirect the department's response to market trends and competitive moves, establishing protocols for strategic brand positioningOversee the development and implementation of the company's brand and product narrativeEstablish and manage spokesperson training programs, developing policies for executive communicationsDevelop and implement crisis communications and reputation management protocols, collaborating with senior leadership across functionsManage department's support of financial communications, including quarterly resultsProvide strategic counsel to senior leadership on complex communications issuesEstablish metrics and evaluation criteria for PR effectiveness within the marketing organizationCreate and oversee project management frameworks, ensuring operational excellence across the departmentMake strategic decisions that impact short-term department success, managing risk and resource allocationBuild and maintain strategic relationships with key stakeholders across the organizationManage and develop a team of communications professionals, including potential subordinate managersPerform other duties as required/assigned by senior leadershipWhat You Bring:8+ years of progressive experience in communications, with 3+ years of management experience, and a Bachelor's degree in a related fieldDemonstrated success managing B2B tech communications in a corporate or agency environmentProven ability to build and manage media relationships that deliver measurable business resultsSuperior strategic communications and leadership capabilitiesDemonstrated success in developing and executing department-wide communications strategiesExperience managing and developing high-performing teamsTrack record of providing strategic counsel in complex organizational settings.Comprehensive understanding of corporate communications and organizational dynamicsProven ability to influence and drive cross-functional initiatives at the senior levelStrong operational and strategic planning capabilitiesDemonstrated ability to manage sensitive information and build trust across organizational levelsExperience leading teams through change and ambiguityProven ability to manage multiple priorities and resources effectively#LI-AP3#LI-HybridActual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$151,200—$207,900 USDAbout us:ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams — all in one platform. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.ZoomInfo is proud to be an Equal Opportunity Employer.  We are committed to equal employment opportunities for applicants and employees regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic or status protected by applicable law. At ZoomInfo, we also consider qualified candidates with criminal histories, consistent with legal requirements.