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Appian Corporation

Senior Manager, Marketing Operations

Appian Corporation, Mc Lean, Virginia, us, 22107


The Senior Manager, Marketing Operations will be responsible for leading projects – spanning people management, process improvements, and technology optimizations – to spur digital transformation across the marketing organization at Appian.

You could be just the right applicant for this job Read all associated information and make sure to apply. The Senior Manager will define and lead the vision for the Appian Martech stack. This role will lead a team tackling transformational projects, from automating lead routing to improving our SFDC campaign attribution model, as well as rebuilding and maintaining marketing operations, governance standards, and key documentation for marketing and sales enablement. This role will oversee an email marketing center of excellence. In this role, you will: Lead digital transformation of the Martech stack through project scoping, roadmapping, and liaising with our digital operations consulting agency, SalesLabX, as well as through re-alignment of team resources to key project work

Lead operations modernization efforts across SFDC and Pardot, enabling, training, and providing documentation to our entire marketing team to empower them to succeed with our marketing technology stack. This includes lead processing and campaign performance measurement

Build out an email marketing center of excellence, from strategy to editorial planning to nurture pathing to improved email segmentation and activation

Oversee integrations between third-party tools and our CRM to ensure the data integrity of our key systems and reduce the need for manual transfer of data between disconnected tools

Automate and integrate manual, resource-intensive operational activities across the team by bringing on new tools and technologies

About You: Bachelor's Degree

8+ years of related experience

Marketing experience across multi-facets of marketing teams, including campaign marketing, paid media, email marketing, sales enablement and marketing operations

Experience navigating and learning from large multinational organizations, navigating organizations going through change, from company acquisitions to re-structured teams

Inquisitive, detail oriented, positive, team-player attitude

People management experience and track record of motivating teams to achieve great things in the midst of change, as well as conscientious approach to empowering and up-leveling team members through growth opportunities and supportive career pathing

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