City of Jerome, ID is hiring: Library Circulation Technician in Jerome

Library
Rate of Pay: $14.33 - $17.92
Status: Until filled
Details: This position can be part-time or full-time. Flexibility of hours is preferred.

IN ORDER TO BE CONSIDERED FOR THIS ROLE, YOU MUST UPLOAD A COVER LETTER, RESUME AND COMPLETE THE APPLICATION.

Bilingual English/Spanish strongly preferred.

General Statement of Duties

The City of Jerome is a dynamic organization which positively affects our citizens every day. Every position within the City is expected to be a leader within our organization, as well as in our community. Responsible for all duties required at the circulation desk.

Supervision Received

Works under the supervision of the Library Director.

Supervision Exercised

May exercise limited supervision over temporary personnel or volunteers, as assigned.

Examples of Work (Illustrative Only)

Essential Duties and Responsibilities

• Opens and closes the library according to established procedures.
• Front desk – responsible for front desk duties including computer usage by patrons, registering new patrons, making copies, sending faxes, calling on holds, etc.
• Assist patrons in using the online library catalog and locating library materials.
• Schedule requested use of the meeting rooms and secure the day and time in the appropriate notebook.
• Provide immediate assistance to patrons that are checking out library materials or needing other services.
• Check in library materials that are returned to the library within one hour of return and ensure their return to proper places by the end of the business day.
• Answer telephone calls promptly and provide information or assist callers as appropriate.
• Handle patron inquiries concerning overdue fines and lost material fees, collect and record fines and maintain and update confidential patron records.
• Monitor the use of public computers and assist with technical concerns and questions.
• Conduct tours of library facilities for various educational or civic groups and interested individuals, as required.

Specialty Duties and Responsibilities

• Greets customers upon entry to the library.
• Manages computer reservations and assist patrons accessing emails, websites, performing job searches and building resumes.
• Oversees the use of the automated circulation system.
• Assist the Library Director with the overdue process by making the initial contact for overdue items.
• Pull library material placed on hold and notify patrons when material is available for pick up.
• Inputs data into the computer; such as new patron cards, library items, etc.
• Perform regular patron record maintenance.
• Provide patrons with information about programs and services.
• Attend additional events that may include but is not limited to County Fair parade, manning a fair booth, attending outreach events and visiting schools.
• Assist with the creation of library displays.

Professionalism & Communication

• Attends department meetings and communicates regularly with the Department Head and co-workers.
• Maintains a professional and courteous demeanor at all times.
• Provides timely, respectful and thorough customer service.
• Communicates daily with cross-functional teams regarding issues, events, and updates.
• Maintains a proper professional image and generates positive public image.
• Expected to be a leader within the organization as well as in our community.

Other Duties and Responsibilities

• Assist staff in providing support and help for the ongoing programs.
• Assists the Library Director with the initial stages of the collection process and long range departmental planning and program development.
• Participates in professional library organizations on the state level and assists with presentations and information sharing.
• Pursues ongoing educational opportunities to enhance job performance.
• All other duties as assigned.

Knowledge, Skills and Abilities

• Must demonstrate an interest in and genuine desire to serve people.
• Have excellent public relation skills with library customers and community organizations.
• Have good oral and written communication skills.

• Knowledge of the principles and practices of modern library systems and programs; some knowledge of library circulation or processing techniques; working knowledge of library classification systems; working knowledge of basic office procedures
• Skilled in use of general office equipment, computer, etc.
• Ability to establish and maintain effective working relationships with patrons, employees, supervisors, and the general public.
• Must be able to prioritize duties when faced with interruptions, distractions, and fluctuating workloads and complete tasks in a timely manner.
• Possess a general knowledge of information technology and be committed to continual individual development.
• Ability to work a varied schedule including some Saturdays.

Acceptable Education and Experience

• High school diploma or GED.
• One to three years customer service experience.
• One to two years library experience preferred.

Special Qualifications

• Bilingual skills in English/Spanish strongly preferred.

Essential Physical Abilities

• This job requires long periods of standing.
• While performing the duties of this job, the employee is frequently required to walk, sit and talk or hear.
• Occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls, and reach with hands and arms.
• Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Appointees will be subject to completion of a standard probationary period.