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JP Morgan Chase

Executive and Employee Social Media Manager

JP Morgan Chase, New York, New York, United States


P Morgan is seeking an experienced and strategic Social Media Manager to lead, and measure, employee advocacy and engagement on social media platforms, with a primary focus on LinkedIn. As the digital cornerstone for global networking, career discussions, and business growth, LinkedIn is the primary platform for J.As an Executive and Employee Social Media Manager within the Global Social Media team at J.Morgan, you will promote and measure employee advocacy and engagement on social media platforms, primarily LinkedIn. You will support our employee advocacy and LinkedIn Sales Navigator efforts, provide internal education and guidance, manage the Corporate & Investment Banking (CIB) Ambassador programs, and ensure adherence to controls and guardrails to protect our employees and the firm. This role offers the opportunity to leverage your deep understanding of social selling, content creation, social media analytics, and B2B marketing in a dynamic and collaborative environment.Provide guidance, support, and guardrails for employees regarding social media practices Oversee and execute the onboarding and off boarding of CIB program participantsCommunicate updates of program progress and results, providing consistent measurementCreate and maintain employee forward-facing editorial calendars for Ambassador programs, with coherent content pillars Create and publish content on behalf of Ambassadors, ensuring high-quality visuals and graphics alongside strong copywritingAnalyze program performance, providing insights and recommendations for continuous improvementConduct training sessions to educate employees on the firm’s social media policy, ensuring employees are well-informed and compliant with social media guidelinesCollaborate with key partners across risk, controls, legal and compliance to protect the firm and employees by adhering to regulatory and line of business requirementsOversee industry trends and platform updates Lead and inspire a team of two direct reportsFoster a collaborate and creative work environment, encouraging innovationRequired qualifications, capabilities, and skills:Enthusiastic team player who is able to work closely with senior stakeholders across several departments including: banking, research, compliance, legal, technology, communications, marketing, and riskBachelor’s degree 8+ years of professional work experienceSignificant experience working in Social Media and/or in Executive Communications and in-depth knowledge of LinkedIn and its capabilities, including experience with LinkedIn Sales NavigatorPossess a strong leadership presence, excellent presentation skills and the ability to convey decisions with claritySound judgment and high-quality written, verbal, and interpersonal communication skills Ability to cultivate relationships in the firm across divisions and lines of business globallyExperience building out social media employee advocacy programs, primarily on LinkedInStrong knowledge and passion for keeping up to speed on the social media landscape Strong organizational skills and ability to manage several tasks simultaneously, effectively communicating on project timeline, status and results Familiarity with social media publishing and analytics tools (Hearsay, Sprinklr, etc.)Preferred Qualifications, Capabilities, and SkillsAdobe Creative Suite proficiency preferredFinancial Services experiences preferred JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/VeteransJ.Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Full timePosting Date: 2025-01-06 JP Morgan Chase