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Pylon

Senior Product Marketer

Pylon, San Francisco, California, United States, 94199

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Become the first

Product Marketer

at Pylon.

Do you have the skills to fill this role Read the complete details below, and make your application today. We're a startup based in San Francisco backed by a16z, General Catalyst, and Y Combinator. We're building the next-generation customer support platform. We're growing exceptionally fast. In two years we've gone from 0 to 396 customers with current pipeline almost all inbound. Our market is massive. We compete with giants like Salesforce Service Cloud ($8.3B/yr) and Zendesk ($1.3B/yr). Your job is to become the Pylon product expert and help educate the prospects and customers on how it works. The Product We're building the first customer support platform built for B2B companies

We fully replace support platforms like Zendesk, Intercom, Salesforce Service Cloud

Our customers are early-stage B2B tech companies

Checkout the demo video on our website (usepylon.com) or our docs (docs.usepylon.com)

Your Immediate Projects Post product updates 5x/week on LinkedIn & X (example)

Write case studies

Create product guides, blog posts

Kickstart Pylon Academy

Manage our product documentation

Manage our marketing site

(loose) Assist with sales collateral

About Us Full team is 20+ people and growing quickly

You'd be under the GTM team which consists of 2 AEs, 1 growth marketer, and 1 founder

Located in-person in San Francisco (690 5th st)

Series A, $20M raised to date

Requirements You've done the role before and can work autonomously

You're a clear and concise writer

Be able to write in a startup-friendly, "non-corporate" and "non-marketing" tone

2+ years product marketing experience

2+ years working at a B2B SaaS startup

Located in the SF and excited to work in-person 5x / week

Excited about working at an early stage startup

Nice to Haves You have good design sense

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