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Highland Park United Methodist Church

Highland Park United Methodist Church is hiring: Digital Content Manager in Dall

Highland Park United Methodist Church, Dallas, TX, United States, 75215

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Digital Content Manager

This is a full time position that provides a salary commensurate with experience and outstanding benefits in a truth and grace filled work environment.

The Digital Content Manager creates, maintains, and manages digital content and its platforms at HPUMC. They are responsible for the day-to-day maintenance of the website and app-using a cross-departmental process aimed at keeping the content of these platforms up-to-date-as well as the overarching and strategic elements of these platforms. The ideal candidate for this position is metrics-driven, has an aptitude for making quality decisions on the spot, and works well both autonomously and in a team environment.

Reports To: Communications Director

FLSA Status: Exempt

Campus: Mockingbird

Working Hours: This is a full-time position working at least 36 hours per week.

Anticipated Schedule: Monday-Thursday 8:30 am-5 pm (with 30-minute unpaid lunch break); Sunday 8 am-Noon.

Must be available to cover special events on weekends and evenings as needed. During certain times of the year, additional hours may be necessary to meet the demands of the job. Additionally, all church staff will be asked to support and serve for religious holidays and worship services, including Christmas Eve and Easter.

Job Responsibilities and Duties:

  • Plan, manage, monitor, and make necessary upgrades to the church website and app;
  • Oversee the Online Coordinator and their management of HPUMC's digital worship platform, online streaming platforms, and external platforms (Spotify, YouTube, etc.);
  • Ensure content follows HPUMC branding, meets the requirements of the ministries, and is accurate, functional, relevant, and engaging for the target audience throughout digital properties;
  • Monitor, track, and document results, analyze data/customer response, and make changes accordingly-regularly testing and improving the user experience of all of HPUMC digital platforms;
  • Focus on driving high engagement and growing the church's main platforms in conjunction with the Online Coordinator;
  • Build web pages and app layouts consistent with church-wide or ministry brand standards;
  • Edit content, debug code, and redesign web pages where necessary;
  • Compile analytics reports for all our digital platforms on performance, highlighting successes and identifying areas for improvement, report on content and campaign performance for digital properties;
  • Create e-mail templates as needed, oversee church-wide e-mails, and ensure the information is accurate, proofed, and scheduled in a timely manner according to the content strategy;
  • Continuously re-evaluate and reimagine the church's website and app in an effort to provide the best user experience;
  • Maintain relationships with vendors associated with the website and app, ensuring timely delivery of projects;
  • Build effective relationships with teammates and ministries;
  • Perform other related duties as assigned;
  • Duties may be changed and modified at any time.
Education and Desired Skills:
  • Bachelor's degree required in communications, marketing, journalism, English, or a related field;
  • Strong problem-solving and relationship-building skills
  • Demonstrated success with social media on platforms including Facebook, Twitter/X, Instagram, and YouTube;
  • Demonstrated competency in Microsoft Office (MS PowerPoint, Excel, Word), Outlook, Google Analytics, and Adobe Acrobat;
  • Understanding of content marketing tactics, digital advertising, and social media marketing;
  • Creative-minded with an ability to conceive interesting ideas for new content;
  • Knowledge of the church, brand, and product preferred;
  • Highly articulate with an excellent command of written English;
  • Excellent interpersonal skills, and ability to work successfully in a team environment;
  • Ability to work evenings and weekends as necessary.
Preferred Software Experience:
  • Microsoft Office Suite
  • Google Suite
  • MailChimp
  • HTML and CSS Knowledge
  • Resi
  • Asana or other project management systems
  • Intermediate Adobe Photoshop skills are a bonus
  • Knowledge of or experience with Craft CMS, Subsplash, or Brushfire are helpful.

Physical Demands:

☒ Sitting ☒ Standing ☒ Walking ☒ Seeing ☒ Hearing

☒ Speaking ☒ Lifting/carrying up to 10 pounds ☒ Fine Motor Skills

Other Qualifications: Must be a committed Christian, with a church home, who is comfortable working in a United Methodist Church and willing to spend occasional Sundays onsite in order to understand HPUMC firsthand. Our employees are called to lead a life that becomes the gospel, and we expect them to exhibit appropriate demeanor both on and off the job.