Communications Representative

Job Title: Communications Representative

Job Location: San Antonio, TX
Job Type: Full-time
Reports to: Communications Manager

Job Summary: The Communications Representative is responsible for supporting the internal and external communication strategies of the company. This role involves drafting, editing, and distributing company messages to key stakeholders, including employees, clients, media, and the public. The ideal candidate will have strong written and verbal communication skills, a keen eye for detail, and the ability to effectively represent the organization's voice and values.

Key Responsibilities:

• Serve as a liaison between the company and the media, responding to inquiries and proactively pitching stories.
• Assist in the preparation of communication materials for internal and external events, including presentations, flyers, and promotional items.
• Monitor media coverage and compile reports on press activities and public sentiment.
• Support the development and execution of communication campaigns.
• Collaborate with other departments to ensure consistent and effective communication.
• Handle customer inquiries, feedback, and concerns through various communication channels, ensuring a professional and timely response.
• Contribute to crisis communication efforts when necessary, assisting in the development of messages and press statements.

Qualifications:

• Strong written and verbal communication skills, with the ability to adapt to different audiences.
• Proficiency in social media platforms (Facebook, Twitter, LinkedIn, Instagram, etc.) and content management systems.
• Excellent organizational skills, with the ability to manage multiple tasks and meet deadlines.
• Ability to work both independently and as part of a team.
• Creative mindset with an understanding of digital communication trends and best practices.