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Pearson

Pearson is hiring: Senior Content Development Administrator in Topeka

Pearson, Topeka, KS, United States, 66652

Pearson Senior Content Development Administrator

Location: Topeka, Kansas

Workplace Type: Remote

Job: PROFESSIONAL DEVELOPMENT

Schedule: FULL_TIME

Minimum Requirements

  1. Excellent internal and external customer service skills with the ability to foster productive working relations with internal and external customers.
  2. Excellent communication and interpersonal skills (including phone skills for distributed projects and internal/external meetings).
  3. Excellent writing skills, including the ability to write accurate and effective scorer training and to teach and coach content staff to write quality annotations, scoring decisions and other content-/project-related documentation.
  4. Strong content-specific knowledge with the ability to develop, coach, and supervise content staff assigned to various projects.
  5. Clear understanding of and ability to articulate scoring concepts such as frequency distribution, validity, calibration and other industry terminology, as well as the ability to apply that knowledge to scoring situations.
  6. Strong computer skills, including use of common Microsoft Office applications (e.g. Word, Excel, PowerPoint), Google tools (e.g. Gmail, Google Drive, etc.), and ability to handle multiple computer applications simultaneously.
  7. Ability to supervise large groups of employees working in various roles.
  8. Strong initiative and organizational and leadership skills, including the ability to prioritize, multitask, and make sound business decisions under tight deadlines.
  9. Ability to maintain a confidential work environment.

Preferred Qualifications

  1. Minimum two (2) years of experience as a Content Specialist preferred.
  2. Experience as a Content Specialist across multiple types of assessment projects.
  3. Background/experience in educational measurement, including knowledge of assessment and the assessment industry.
  4. Experience directing both regional and distributed supervisors and scoring directors.
  5. Excellent working knowledge and understanding of scoring systems and reports.
  6. Advanced degree in education, English, mathematics, science, or language.
  7. Teaching experience in grades K-12.
  8. Knowledge and use of project management tools and applications desired.

Basic Purpose and Objectives

  1. Manages scoring services scope for his or her projects(s).
  2. Functions as a content/subject area expert as well as a scoring service and scoring system functionality expert.
  3. Guides and supervises scoring directors assigned to projects as well as other Content Specialists assigned to projects.
  4. Manages new and/or complex projects, and may participate in inter- and intra-departmental initiatives.
  5. Models expected Content Specialist behavior and serves as a mentor for other Content Specialists.

Organizational Relationships

Reports to and receives direction from the Scoring Services Content Manager. Advises scoring directors on content- and item-level scoring and quality issues. Works closely within and across departments to ensure overall project success.

Overall Functions and Responsibilities

  1. Works with scoring project manager to complete quality management plans and other project documentation.
  2. Supports Project Managers, Scoring Managers, and Content Managers in analyzing and implementing solutions to content-related scoring issues.
  3. Functions as Content Specialist on multiple projects with varying schedules, scope, and life cycles.
  4. Plans content hours for assigned projects.
  5. Identifies potential scoring directors from the pool of scoring supervisors.
  6. Conducts interventions and coaches scoring directors as needed.
  7. Ensures that all required forms and documentation are filled out completely.
  8. Monitors reports across grades and items to verify quality expectations are met and projects complete on time.
  9. Compiles appropriate reports on assigned activities as requested.
  10. May assist scoring Project Managers in budget/cost estimate process.
  11. Performs other duties as assigned.

What to expect from Pearson

Pearson is one of the 10 most innovative education companies of 2022. We are committed to building a workplace where talent can learn, grow and thrive, promoting an inclusive culture where differences are embraced.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify.

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