National Guard Employment Network
Entry Writer - El Paso, TX Job at National Guard Employment Network in El Paso
National Guard Employment Network, El Paso, TX, United States, 88568
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries.
We have an exciting career opportunity for a Customer Service Operations Specialist (Customs Entry Processing) for our Customs Brokerage department located at our El Paso, TX office. As a Customer Service Operations Specialist (Customs Entry Processing), you will be responsible for completing the customs entry documentation into our computerized system for our customers.
Key Responsibilities:
Enter customer documentation data into our DHL systems
Ensure all data is properly entered and/or uploaded completely in an accurate and timely fashion
Work with customers to obtain missing information via telephone or email
Monitor communications sources for escalations such as group mailbox, telephone calls, and internal report sources
Take appropriate actions to expedite critical updates and monitor progress until resolved, maintaining constant flow of communication with internal customers
Maintains positive and professional customer relationships (internal and external)
May be assigned additional tasks as needed
Additional Qualifications/Responsibilities
Skills and Qualifications:
High school diploma or equivalent (Associates or Bachelor's degree preferred)
Ability to establish priorities and accomplish multiple tasks
Proven analytical and problem solving skills
Ability to work with demanding deadlines
Excellent communication skills (verbal and written)
Proficiency with Microsoft Office (Word, Excel, Outlook), database, and web-based applications
Good planning and organizational skills
Bi-lingual English / Spanish is preferred
Benefits: (All non-union employees)
Total Compensation Package: We offer a competitive base salary.
401(k) with a match: Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement.
Stock Purchase Plan: Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group's success as shareholders.
Medical: We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs.
Vision: Optional coverage for eye exams, frames, and contact lenses.
Dental: Optional coverage for preventative, major, and basic dental services.
Holiday / Paid Time Off: The company provides paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), plus 8 floating holidays, and accrued vacation days.
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries.
We have an exciting career opportunity for a Customer Service Operations Specialist (Customs Entry Processing) for our Customs Brokerage department located at our El Paso, TX office. As a Customer Service Operations Specialist (Customs Entry Processing), you will be responsible for completing the customs entry documentation into our computerized system for our customers.
Key Responsibilities:
Enter customer documentation data into our DHL systems
Ensure all data is properly entered and/or uploaded completely in an accurate and timely fashion
Work with customers to obtain missing information via telephone or email
Monitor communications sources for escalations such as group mailbox, telephone calls, and internal report sources
Take appropriate actions to expedite critical updates and monitor progress until resolved, maintaining constant flow of communication with internal customers
Maintains positive and professional customer relationships (internal and external)
May be assigned additional tasks as needed
Additional Qualifications/Responsibilities
Skills and Qualifications:
High school diploma or equivalent (Associates or Bachelor's degree preferred)
Ability to establish priorities and accomplish multiple tasks
Proven analytical and problem solving skills
Ability to work with demanding deadlines
Excellent communication skills (verbal and written)
Proficiency with Microsoft Office (Word, Excel, Outlook), database, and web-based applications
Good planning and organizational skills
Bi-lingual English / Spanish is preferred
Benefits: (All non-union employees)
Total Compensation Package: We offer a competitive base salary.
401(k) with a match: Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement.
Stock Purchase Plan: Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group's success as shareholders.
Medical: We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs.
Vision: Optional coverage for eye exams, frames, and contact lenses.
Dental: Optional coverage for preventative, major, and basic dental services.
Holiday / Paid Time Off: The company provides paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), plus 8 floating holidays, and accrued vacation days.