New York University is hiring: Content Manager in New York

Content Summary: Content Manager at New York, for New York University

Position Summary

NYU Information Technology (NYU IT) is seeking a technology-savvy Content Manager to create and manage website content, lead the scoping, development, and launch of NYU IT's intranet, assist with developing a wide range of communications, and oversee NYU IT's social media strategy, including the execution of social media campaigns in support of major University and NYU IT initiatives. Reporting to the Associate Director of Communications, the Content Manager will also serve as an author/contributor and copy editor for articles published on NYU IT’s flagship blog/online magazine, and support a team of five in:

1. Developing and executing communications plans for the rollout, upgrade, and retirement of NYU IT services and projects;
2. Curating, drafting, editing, and distributing NYU IT's university-wide email communications, including the newsletter;
3. Conducting interviews, writing articles, and proofreading content for NYU IT’s Annual Report;
4. Writing and maintaining web copy for service pages and microsites.

The Content Manager will generate, maintain and handle content updates, as well as oversee the layout, UX, navigation, and architecture for the existing NYU IT websites and intranet in progress. Other role responsibilities include assisting with creating web content and graphics for publication, curating content contributed by NYU community members, and applying and documenting necessary usability, style, and accessibility procedures and guidelines. The Content Manager will also oversee social media content, production calendars, and IT awareness campaigns, and will participate in the creation of communications plans on high-profile projects. This position will also analyze and report website, intranet and social media statistics using various tools, including Google Analytics. Will supervise student employees and consultants as needed.

Qualifications

Required Education:

Bachelor's Degree in Communications, Marketing, or related field.

Preferred Education:

Master's Degree.

Required Experience:

5+ years of increasingly responsible communications experience, including writing, producing presentations, communications planning and execution, website and intranet content creation and review, and social media strategy.

Preferred Experience:

7+ years of increasingly responsible communications experience, including writing, producing presentations, communications planning and execution, website and intranet content creation and review, and social media strategy.

Required Skills, Knowledge and Abilities:

Technology savvy. Solid knowledge of communications industry best practices. Excellent organizational, interpersonal, verbal and written communication skills with technical, end-user, and managerial clients and audiences. Well versed in social media channels, notably Facebook, Twitter, and YouTube. Impeccable writing, editing, and copy editing skills, and attention to detail. Ability to work in a fast-paced environment and effectively participate in complex, large-scale projects, while remaining in scope and meeting deadlines. Flexibility in the face of changing priorities. Proficiency with word processing, web- and desktop-publishing and graphic design software, as well as Google Analytics, HTML, and CSS. Familiarity with the Americans with Disabilities Act Accessibility Guidelines (ADAAG) for digital communications. This position may require occasional weekend and after-hours work.

Additional Information

EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity

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