Capefearvalley is hiring: Communication Specialist-Full Time-Days in Fayettevill

Communication Specialist - Full Time - Days

Communication Specialist - Full Time - Days

Apply locations CFV time type Full time posted on Posted 4 Days Ago job requisition id 32327

Facility: Cape Fear Valley Medical Center

Location: Fayetteville, North Carolina

Department: Command Center

Job Family: Clerical

Work Shift: Days (United States of America)

Summary: Focused on patient access and flow, the Communication Specialist works with an interdisciplinary team to connect patients, physicians, and nurses with resources within the Cape Fear Valley health system and external facilities. With a focus on physician to physician linkage for patient transfers and resource allocation of the Cape Fear Valley air and ground ambulances, Communication Specialists meet the dynamic needs of the system to assure patients receive the care they need.

EMS dispatch experience, medical terminology, and aviation terminology preferred. Current and valid North Carolina EMT certification or equivalent preferred (i.e., Nursing Assistant, Military Medic, or Certified Medical Assistant). Completion of NIMS 100, 200, 700 within 90 days of hire. Potential and successful candidates for this role have previous experience in the following areas: EMS, EMS dispatch, medical terminology, and the air medical industry.

A working knowledge of emergency medical procedures, equipment, and supplies employed in pre-hospital care, and of communications equipment used is necessary. Ability to work calmly under extremely stressful conditions and follow established procedures and protocols. Strong understanding of how to effectively move patients throughout the health system with knowledge of capacity and bed availability. Working knowledge of EPIC, Advance Dispatch, Microsoft Office Suite, and Microsoft Outlook strongly preferred. Must be able to type at a minimum of 40 words per minute. Must be able to hear and speak clearly. Must have visual acuity correctable in both eyes of 20/40. Manual dexterity for keyboard work is required. Must be able to tolerate sitting for long periods of time.

Required Licenses and Certifications:

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity.

About Us

For exceptional healthcare come to Cape Fear Valley Health where caring employees are committed to integrity, patient-centeredness, and excellence throughout the entire healthcare process. At Cape Fear Valley Health, our goal is to improve the quality of every life we touch.

Our diverse team of doctors, nurses, and staff work together to create a better experience for every patient, every time. Cape Fear Valley is a 950-bed, 8-hospital regional health system, the 8th largest in North Carolina, with more than 1 million inpatient and outpatients annually. A private not-for-profit organization with over 7,000 employees and 850 physicians, our employees and physicians proudly serve a seven-county region of southeastern North Carolina, including Fayetteville, Fort Bragg, Hope Mills, Raeford, Lumberton, Elizabethtown, Clinton, Lillington, Dunn, and beyond. Our medical facilities include Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson Hospital, as well as more than 60 medical offices and specialty care clinics spread throughout the Cape Fear region.

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