Community Manager Job at Creative Homebuyers, Inc. in Santa Fe

Are you a dynamic leader with a passion for customer service and a background in property management? We are in search of a bilingual Residential Community Manager to oversee a vibrant residential community in Santa Fe, NM. The perfect candidate will be dedicated to creating a safe, well-maintained, and welcoming environment for all residents. In this crucial role, you will manage daily operations, provide support to residents, and maintain the property, all while upholding company standards to ensure an exceptional living experience.

Salary and Benefits:

• Salary Range: $50,000 - $55,000 (depending on experience)
• Paid Time Off (PTO)

Responsibilities:

1. Manage the property maintenance, utilities, and third-party contractors to ensure all facilities are functioning properly.
2. Perform regular property inspections to uphold community standards and identify areas for improvement.
3. Handle rent collection, manage delinquent accounts, and enforce community policies while fostering positive relationships with residents.
4. Process lease renewals, rental agreements, and notices, including demands for non-compliance or rent payments.
5. Recruit, train, and supervise on-site staff, providing ongoing support and evaluations to ensure high performance.
6. Keep accurate records of resident transactions, payments, and lease agreements using community management software.
7. Ensure compliance with local and state regulations by serving necessary notices to residents.
8. Collaborate with team members to address operational challenges and maintain effective communication across all departments.
9. Uphold safety standards, promptly report any incidents, and follow up on all safety concerns.
10. Respond promptly and courteously to resident and guest inquiries, addressing concerns and service requests.
11. Supervise all community operations to ensure safety, cleanliness, and adherence to company standards.
12. Coordinate resident move-ins and move-outs, prepare lease agreements, and handle financial transactions effectively.

Qualifications:

1. The ideal candidate should have at least 2 years of experience in property management, specifically in residential or manufactured home communities.
2. Preferably, the candidate should be familiar with community management software such as Rent Manager.
3. Fluency in both English and Spanish is required for effective communication with residents.
4. Excellent communication skills are essential to handle inquiries through phone, email, and in-person interactions.
5. Proficiency in Microsoft Office, basic math skills, and the ability to maintain detailed records are necessary.
6. Strong organizational skills, excellent time management, and problem-solving abilities are key qualities for this role.
7. A customer service-oriented mindset is crucial, with a dedication to creating a positive living experience for residents.

Compensation:

$50,000 - $55,000 yearly