Community Manager Job at Woodlake Trails in Apache Junction
Woodlake Trails, Apache Junction, AZ, United States, 85220
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Are you an experienced property manager looking to take your talents in a more entrepreneurial direction? Are you looking for a dynamic and growing organization that will both challenge and reward you? We are looking for a Community Manager who has just the right balance of management and sales skills and a real knack for great customer service. You will live onsite and oversee and direct the day-to-day property management operations for one of our manufactured home communities.
OVERVIEW
As a Community Manager, you will have responsibility for the operational aspects and the continued profitability of your community and will serve as the day-to-day point of contact for residents. You will be in charge of everything from capital improvements, administrative activities, marketing, leasing and home sales of new and pre-owned homes, to property maintenance, budgeting, human resource management and, most importantly, resident relations.
JOB DUTIES
- Ensure residents receive the highest levels of service consistent with Sun’s Customer Service philosophy
- Handle and resolve resident/customer service issues in a timely and professional manner
- Maintain properties to ensure they look their best at all times
- Develop a marketing strategy and maintain effective advertising to attract prospective residents to community
- Market model, pre-owned, and brokered homes for sale
- Coordinate and manage the Lease Purchase Program, including repairs, leasing, sales, refurbishments, closings, and follow-up
- Meet or exceed home sales and leasing budgets
- Manage the rent collection process, including depositing income from home sites and filing to collect on delinquent debts
- Oversee the eviction process for your community with the assistance of your RVP
- Monitor and manage monthly operating budgets and prepare monthly reports on P & L variances
- Oversee capital expenditure improvements
- Other duties and projects as assigned
REQUIREMENTS
- High school diploma or GED; Bachelor’s degree in Real Estate, Hospitality or Business, a plus
- Minimum of 2 years property management experience including 2 years of supervisory experience
- Prior sales and leasing experience
- General knowledge of repair and maintenance duties
- Ability to thrive in a fast-paced environment
- Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law
- Computer proficiency, including the internet and Microsoft Office Suite; experience using Yardi, preferred
- Flexibility to respond to community needs during non-business hours
- Ability to live on-site within the community (housing provided)
REWARDING BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
- Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
- Vision Plan
- Voluntary Health and Dependent Care Reimbursement Accounts
- Life and Accidental Death and Dismemberment Insurance
- Short and Long-Term Disability Coverage
- 401(k) Plan with Sun matching contribution
- Employee Assistance Program
- Identity Theft Insurance
- Legal Assistance Plan
- Pet Insurance
- Tuition Reimbursement program providing financial support to team members who further their formal education
- Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
- Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
- Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty