Area Community Manager Job at Balfour Beatty Communities in Richardson

Balfour Beatty Investments - North America

Area Community Manager

Who We Are

At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.

About the role

The Area Community Manager’s role involves supporting leasing functions, marketing strategies, and day-to-day operations for a portfolio of communities. The manager assists the on-site teams in handling daily operations, maintenance, financial reporting, and resident relations. Additionally, responsibilities include staffing, training, as well as maintaining adherence to operational procedures and policies. The role also encompasses accounting functions, budget development, and financial performance analysis. The manager ensures compliance with business documents, prepares timely reports, and responds promptly to concerns. Collaborative teamwork, onboarding, and training of new staff members are essential components of the role.

What you'll be doing

• Assists with the monitoring of leasing functions of all communities within assigned portfolio, monitoring the day-to-day leasing and follow-up activities in Entrata.
• Consistently reviews, evaluates, and interprets market conditions and recommends adjusted rental and renewal pricing along with marketing strategies as needed to drive pre-leasing/current occupancy and revenue growth.
• Ensures the proper implementation of marketing plans for communities within the assigned portfolio.
• Provides in-depth marketing support for all communities within the assigned portfolio. Closely monitors progress of these projects and works in coordination with the Community Manager and Regional Property Manager to adjust marketing strategies and plans as necessary.
• Ensures that websites and collateral materials are accurate and updated.
• Provides management oversight for all functions including daily operations, maintenance, financial reporting, training and development of employees, and resident relations for an assigned team comprised of two to three community managers.
• Ensures appropriate and adequate staffing at each community and supervises the acquisition, development, and management of team members by successfully interviewing, hiring, and training.
• Leads and develops this team of highly motivated, skilled, and productive professionals to drive company operational goals.
• Monitors the consistent execution of all operational procedures and policies and recommends changes to improve overall functionality of business. Communicates changes in procedures and policies to the portfolio and ensures adherence.
• Supports maintenance operations by partnering with your Maintenance Manager to provide a sparkling product through preventive maintenance, timely and efficient repairs, and a highly organized make-ready process.
• Assists with all accounting functions associated with the property, including processing invoices, paying bills, rent collections, evictions, and managing resident accounts and charges.
• Works with the Regional Property Manager or Director, Student Housing Operations to resolve gaps in the financial performance of the assigned communities.
• Assists with the development of the annual budget for assigned properties; oversees the attainment of budgeted goals by analyzing and monitoring financial and operational results.
• Ensures that all property operations at assigned communities are in adherence and compliance with governing business documents (including but not limited to closing documents, Property Manager Agreements, or governing programs).
• Trains and collaborates with talented teammates to identify and solve any issues that arise.
• Onboards new team members onto company platforms.
• Conducts on-site training remotely and/or during each site visit consisting of individual one-on-one trainings and complete staff training.

Who we're looking for

• High School Diploma and GED required. Bachelor's Degree Preferred.
• 3 (three) Years of Property/Community Manager Experience.
• High energy and desire to make a difference in the employee experience.
• Team player with confidence and integrity to earn employees' confidence quickly.
• Enjoys working in a fast-paced environment.
• Critical thinker proficient in identifying potential issues.
• Proficient Computer skills including Microsoft Office to include Word, Excel, Power Point, and Outlook; property management software (preferably Entrata), and database management programs.
• Broad knowledge of student housing/multi-family operations and industry-related concepts.
• Ability to travel 75% of the time.
• Must have an active and valid driver’s license.

Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.

Accessibility: If you need an accommodation as part of the employment process, please contact Human Resources at:

Phone: 610-355-8100
Email: careers@bbcgrp.com

Equal Opportunity Employer, including people with disabilities and veterans.