Content Designer Job at HoneyBook Inc. in Mission

HoneyBook is the leading platform for independent business owners to manage their client flow and cash flow, streamlining all of the steps needed to sell and deliver personalized contracted services. By combining tools like billing, contracts and client communication, HoneyBook helps business owners get organized so they can provide an exceptional experience at every step. HoneyBook is trusted by service providers across the U.S. and Canada who have booked more than $8 billion in business on its platform.

Our culture is built on five core values that inform everything we do. We encourage collaboration, feedback, ownership and have a growth mindset. We know experience comes in many different forms, some visible on your resume, others not. If you thrive in a fast-paced, intellectually-charged, people focused environment and have similar experience to what we are looking for, we encourage you to apply.

Our Design department is a multi-disciplinary team of Product Design, Content Design, Brand Design, Marketing Design and User Research.

As a Content Designer at HoneyBook, you'll use language and design to inspire and guide small business owners and entrepreneurs to make the most of our platform. You’ll collaborate across teams to craft content that simplifies, educates, and delights—helping users streamline their work, delight their clients, and grow their businesses. Whether it’s through web, email, or in-app messaging, you’ll ensure our content connects with users, builds trust, and creates lasting value. Working cross-functionally with teams across product, marketing, and education, you'll help deliver a unified customer experience that feels uniquely HoneyBook.

Here are a few of the things you'll do:

• Bring HoneyBook’s brand personality to life through tone and language, ensuring content is both helpful and engaging.
• Balance creativity with clarity to communicate the value of HoneyBook’s tools and features to small business owners and freelancers.
• Work on multiple projects simultaneously, contributing to concepting, content strategy, and writing from initial ideation to final execution.
• Identify opportunities to innovate and enhance existing projects, proposing creative content solutions that elevate user experience.
• Collaborate cross-functionally to ensure that content aligns with product goals, user needs, and HoneyBook’s overall business objectives.
• Develop content frameworks that scale across different features, helping users understand and get value from the platform quickly.

Interested? Here's what we're looking for:

• A track record of success. You have 3+ years of experience designing and shipping exceptional products against clear goals, and can provide examples of your recent work and its results.
• Prior experience with growth-focused products and successfully launching features through strategic partnerships is highly advantageous.
• Strong UX skills. Always looking for ways to craft simple solutions out of complex problems with an awareness of the user’s needs and business goals.
• System thinker. You think with scale in mind, leveraging existing systems, while identifying opportunities to scale and evolve it.
• Proactive collaborator. You collaborate with cross-functional stakeholders and work transparently to create designs and iterate based on findings from research, experiment results and feedback from your team.
• Strong communicator. You have the ability to deliver complex ideas with simplified frameworks, rationale and solid reasoning for any audience.
• Growth mindset. You constantly seek to learn, grow and improve through experimentation and feedback. You bring a proactive mindset to improving processes and foster effective collaboration.

The good stuff

• Mission-driven: You'll be joining more than just another startup. Our members’ success is at the heart of everything we do.
• Impact: We move quickly and encourage every employee to push the envelope. Our best ideas come from out-of-the-box thinking and innovation; be ready to fail fast and often!
• Compensation: We offer a competitive salary and meaningful equity grants.
• Benefits & perks: From wellness programs to exceptional family leave policies, the health and happiness of our employees are foremost.

Our core values:

• People come first - As we explore opportunities and work through challenges.
• Raise the bar - We push for greatness - for ourselves and our members.
• Own it - Trust and ownership let us make decisions with confidence.
• We love what we do - And what we create for our members.
• Keep it real - Authenticity, respect and transparency are at our core.

The opportunity at HoneyBook is huge – our primary customers today are service-based small businesses and freelancers. Our company, like the members we serve, thrives on creativity and risk-taking; in ten years, we’ve become the biggest and the most widely recognized player in the small business and freelance space. To date, HoneyBook has raised $498M and is backed by investors such as Durable Capital Partners LP, Tiger Global Management, Battery Ventures, Zeev Ventures, 01 Advisors, Norwest Venture Partners, OurCrowd, and Citi Ventures.

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