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Specialized Bicycle Components, Inc.

Technical Content Creator Job at Specialized Bicycle Components, Inc. in Salt La

Specialized Bicycle Components, Inc., Salt Lake City, UT, United States, 84193

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Technical Content Creator

Apply locations: Switzerland, Cham (Office); United States, UT, Salt Lake City (Dist. Center & Office)

Time type: Full time

Posted on: Posted 3 Days Ago

Job requisition id: R0010039

Each bike has a life of its own. They have unique characteristics and function differently, and they require an innovative content creator to tell their story to our riders and retailers.

Are you a 3D creator, innovator, visualizer, storyteller, and bike enthusiast?

HOW YOU’LL MAKE A DIFFERENCE

  • Create industry-leading technical documentation (digital and print User Manuals, 3D renderings, Service guides, and Schematics) supporting bicycles and other complex products.
  • Create technical content to be consumed digitally, supporting the team's transition from long-form print to online modular content.
  • Provide input to improve our written team style guide. Review/edit all written technical content for quality & alignment on an ongoing basis.
  • Grow to become a product expert through collaboration with Product Development and Engineering teams to inform content creation.
  • Work within a team to establish and expand technical content creation workflow and best practices.
  • Partner with Legal to incorporate requirements into content and ensure all documents meet or exceed them.
  • Scan the environment globally to ensure content is industry-leading in form and function.
  • Actively participate in enhancing the execution of new Product Introduction by providing best-in-class documentation that is first-class, accurate, innovative, and adheres to the project timeline.
  • Support Specialized Retailer Education & Marketing departments with Technical Education content creation as needed.

WHAT YOU NEED TO WIN

  • 3D Design, BS degree or equivalent experience/education
  • Experience in a technical writing or content creation position is preferable.
  • Experience with 3D CAD software is required (Creo preferred)
  • Proficiency with a 3D Rendering Suite is ideal (3D Max preferred)
  • Fluent in English, written and spoken.
  • Proven ability to write in explanatory and procedural styles for multiple audiences.
  • Acute attention to detail in all aspects of responsibilities.
  • Experience with a digital CMS (hosting, publication, and search management of Technical Content) would be a significant plus. Examples include, but are not limited to, Adobe Experience Manager, Contentful, and eGain.
  • Demonstrated effectiveness working cross-functionally and cross-culturally in a global environment.
  • Proficiency with Adobe Suite.
  • Background in web design or creating content for the web preferred.
  • Proficient with prioritization and multi-tasking. Able to manage several projects concurrently.
  • Adept with communication, particularly highly technical subject matter.
  • Self-motivated team player.

Application Requirements

Applicants may be required to supply a written and illustrated sample of a product or procedure.

This position is based at our locations in the USA: Salt Lake City, or Europe: Cham, Zug, Switzerland.

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