Wolters Kluwer N.V. is hiring: Content Management Analyst in Northern

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Content Management Analyst

Apply remote type Hybrid (8 days/month) locations ROU - Cluj-Napoca time type Full time posted on Posted Yesterday job requisition id R0046031

#BETHEDIFFERENCE

If making a difference matters to you, then you matter to us.

Join us at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software & information solutions that the world’s leading professionals rely on, in the moments that matter most.

You’ll be supported by collaborative colleagues who share a purpose. We are 21,000 people unique in our dreams, life stories, abilities, and passions who come together every day with one ambition: to make a difference. We do our best work together, connecting to create new innovations with impact.

Job Description

The Content Management Analyst is primarily responsible for the monitoring and capture of all content that is issued by regulators in their respective region (North America, UK/EMEA, or APAC) through the regulatory change production process.

Responsibilities:

• Extremely detailed and thorough, ensuring that all content produced is timely and meets our clients’ SLAs on accuracy.
• Solid understanding of global regulatory environment including regulators, administrative procedure and content acquisition acumen.
• Assist in the content expansion and regulatory library build.
• Ability to assess and apply metadata and taxonomy of regulatory content that is accurate and adheres to SOPs.
• Technical expertise using change detection tools and web scraping scripts.
• Expert knowledge of working within content management systems and adept at managing workflows and content metrics.
• Ensures adherence to SLA and develops and tracks metrics for optimal efficiency and cost effectiveness.
• Handles escalations regarding content issues and accuracy internally.

Qualifications

• Bachelor’s degree preferably in law/economics.
• Fluency in English and fluency in French or German is a plus.
• Proficiency with Microsoft Office.
• Must be analytical and detail oriented.
• Must have strong organizational skills.
• Must have strong practice systems development skills and broad computer systems and applications knowledge.
• Excellent communications skills.
• Must be able to work in a team environment.
• Must be flexible, responsive to change and have a proactive attitude.
• Good understanding of compliance tool markets and customer needs.

Our Offer

• Room for personal development through external, internal training tools and learning and development program #GROW.
• Yearly performance bonus based on your seniority.
• Referral bonus, meal vouchers, monthly allowance, gift vouchers twice a year.
• Corporate Health Insurance.
• Mindfulness and Wellbeing programs (Wellbeats, MyQuillibrium, Compsych, Mind & Body webinars).
• Up to 28 days of annual leave based on seniority.
• We have a strong Work from Home culture and take into consideration punctual needs and more.
• Flexible working schedule. You’ll find the flexibility for balance in your life.
• Being part of Wolters Kluwer, you will contribute to the development of our own products and software solutions.

Be the Difference

If making a difference matters to you, then you matter to us.

Join us at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.

You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

About Wolters Kluwer

Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.

Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.

Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.

Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions.

Building Diverse Teams

As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion.

Equal Opportunity Employer

Wolters Kluwer is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.