Marketing Content Strategist/Editor

SCHEDULE

Full-Time

LOCATION

Hybrid: In-office work required with some remote days optional

Mountain America Center

9800 S Monroe St

Sandy, UT

To be effective, an individual must be able to perform each job duty successfully:

• Serve as the marketing channel manager for crisis communications, working with high-level executives on development and execution of urgent communications.
• Proficient in English, with expertise in content and copyediting for style, grammar, accuracy, formatting, jargon, spelling, and punctuation.
• Attentive to detail with experience writing and editing clear, engaging, and useful product, service, and executive-level business documents.
• Develop external communication pieces and messaging on sensitive matters to elevate awareness, drive consideration, and ultimately increase brand preference.
• Establish critical path, milestones, and delivery dates for projects, reviewing stakeholder deliverables to ensure they meet acceptance criteria.
• Anticipate needs, make recommendations, and assist with the organization’s communication strategy and messaging needs.
• Manage projects from inception to completion, including the organization of project teams to complete objectives.
• Support the development and maintenance of editorial calendars, marketing style guides, and communication strategies.
• Maintain content strategy forecast in collaboration with marketing team and business stakeholders.
• Partner to define requirements for messaging templates and standards for stakeholder use.
• Lead campaign discoveries and brainstorm meetings to prepare communication plans and creative briefs.
• Facilitate communication campaign debrief meetings to gather lessons learned and provide campaign performance data.
• Manage content and engagement analytics throughout communication campaigns to assess messaging performance.
• Develop and apply a metric system and benchmarking for output of marketing messaging.
• Comply with all regulations as required by law, including but not limited to Bank Secrecy Act and other regulations.
• Work with compliance team to ensure regulatory and legal compliance in all messaging.
• Work with marketing leadership to understand markets, growth opportunities, and performance standards.
• Perform other duties as assigned.

KNOWLEDGE, SKILLS, and ABILITIES
The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Experience

• Minimum of eight years of strategic content management, including data analysis.
• Minimum of ten years of experience writing and editing engaging business documents.
• Financial industry background preferred.

Education

• Bachelor’s degree in Communications, Marketing, English, Business, or related field. Education must be from an accredited institution.
• Five years of additional experience in a progressive communications or marketing work environment may be substituted in place of a bachelor's degree.

Licenses, Certificates, Registrations
Project Management Professional (PMP), Certified ScrumMaster (CSM), or other project certification preferred.

Computer/Office Equipment Skills
Advanced skills with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.

Managerial Responsibility
May lead a small team of up to five and leads high-profile project teams.

Language Skills

• Ability to clearly express ideas verbally and in writing.
• Ability to communicate sensitive matters professionally.
• Ability to document outcomes and present information appropriately for stakeholders.

Other Skills and Abilities

• High-level strategic thinker focused on executable details.
• Excellent interpersonal skills, including the ability to lead and collaborate.
• Self-starter with strong organizational and time management skills.
• Adaptive to change and responds positively to altered circumstances.
• Desire and willingness to learn and update knowledge base on communication concepts.
• Initiative to problem solve and improve processes.
• Understanding of quality control principles and process management.

PHYSICAL ABILITIES / WORKING CONDITIONS

Physical Demands
Ability to speak, hear, sit, use hands, and reach consistently. Ability to stand, walk, kneel, and crouch occasionally.

Vision Requirements
Close vision, distance vision, and color vision abilities.

Weight Lifted or Force Exerted
Ability to lift up to ten pounds occasionally.

Environmental
No unusual environmental factors (typical office surroundings).

Noise Environment
Moderate noise (business office with computers and printers).

***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.***