Mid Level Technical Writer/Video Editor-Hybrid

Work Experience:

Minimum of 3-5 years of technical writing experience.

Technical Skills:

• At least seven years' experience producing technical documentation for multiple platforms according to software development lifecycles (SDLCs), including DevOps, Agile, Lean, Iterative, or Waterfall.
• Strong oral and written communication skills.
• Strong proofreading and editing skills.

Ability to:

• Create and edit a myriad of training, promotional, professional, and technical content (e.g., training videos, pamphlets, articles, one-pagers, executive summaries, copy/content for websites/web pages, charters, instruction sets, SOPs, user guides, white papers).
• Use video editing and production software such as Camtasia.
• Prepare and edit technical guidance (e.g. policies and procedures), best practices, briefings, operations and maintenance manuals, software and system documentation, API documentation, developer tutorials, and other materials as needed.
• Collaborate with and coordinate the efforts of subject matter experts and multiple technical contributors to produce content.
• Produce project documentation.
• Produce and apply style guides and design guidelines to ensure a consistent presentation of information.
• Proofread large technical documents for spelling, grammar, usage, textual errors, and appropriate tone.
• Conduct technical research as needed to produce content.
• Translate complex concepts into useable, audience-appropriate text and graphics.
• Provide general desktop support (i.e., resolving problems with software, hardware, configurations, etc.), including workstations and peripherals.

Preferred Skills:

• Agile methodologies
• Knowledge Management
• SharePoint content administration