Library & Information Technology Assistant

Details:

The CT State Community College is developing a pool of applicants for potential part-time Library & Information Technology Assistant positions (up to 17 hours per week).

These positions are on continuous recruitment and are filled on an as-needed basis, depending on specific department needs. You will only be contacted if there is a current need at the campus you indicated on your application and have met the qualifications/skills and experience that are required for the position. Your applications will stay active for 1 year.

Location:

Multiple Campuses
**This position is not remote**

Please note that currently, not all campuses have an opening; however, we are accepting applications for all campuses within the CT State Community College:

• Asnuntuck - 170 Elm Street, Enfield, CT 06082
• Capital - 950 Main Street, Hartford, CT 06103
• Gateway - 20 Church Street, New Haven, CT 06510
• Housatonic - 900 Lafayette Blvd, Bridgeport, CT 06604
• Manchester - Great Path, Manchester, CT 06040
• Middlesex - 100 Training Hill Rd, Middletown, CT 06457
• Naugatuck Valley - Waterbury and Danbury Campuses
• Northwestern - Park Pl, Winsted, CT 06098
• Norwalk - 188 Richards Ave, Norwalk, CT 06854
• Quinebaug Valley - 742 Upper Maple St, Danielson, CT 06239
• Three Rivers - 574 New London Turnpike, Norwich, CT 06360
• Tunxis - 271 Scott Swamp Rd 100 Building, Farmington, CT 06032

Position Summary:

The Library & Information Technology (IT) Education Assistant is responsible for supporting students, faculty, and staff primarily in the open lab, classrooms, and the library. This is a student-facing position which provides first-level technical support and oversees students’ use of computer equipment and study spaces. The incumbent should have a high degree of courtesy, cooperation, and a genuine interest in assisting others.

Example of Job Duties:

• Opening and closing the computer lab or library.
• Cleaning and replenishing printing supplies.
• Answering the phone and virtual chat services; providing support and referring calls that need higher expertise.
• Troubleshooting basic printer problems and following machine prompts to clear jams.
• Transporting laptop carts and technology equipment.
• Circulating library materials.
• Basic level tech support and support for students utilizing library resources.

Minimum Qualifications:

Associate's degree in an appropriately related field or a combination of education, training, and experience which would lead to the competencies required for successful performance of the position's essential duties.

Successful Candidate must have or must possess:

• Experience troubleshooting basic level tech questions from students, faculty, and staff.
• Experience troubleshooting printer problems and following machine prompts to clear paper jams.
• Experience with library search tools.

Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. Experience with reflective, interactive, culturally responsive pedagogical teaching techniques is expected. They should have excellent oral and written communication skills along with strong information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams, etc.).

Preferred Qualifications:

• Two (2) years of related experience.
• Direct-service experience in a library setting.

Salary:

$34.06 hourly.

Application Instructions:

To apply, you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box or it can be uploaded as a combined file with the resume.

Incomplete applications or those submitted after the closing date will not be considered, and links to other sources to view resumes are not acceptable.

Background Screening:

All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check, and, when appropriate, a financial (credit) report or driving history check.

Continuing Notice of Nondiscrimination:

CSCC does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information, or criminal record. The following persons have been designated to handle inquiries regarding the non-discrimination policies: John-Paul Chaisson-Cardenas, PhD, MSW, Vice-president of Diversity, Equity, and Inclusion, (jchaisson-cardenas@commnet.edu).

CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER, M/F