Library Outreach Manager (Administrative Assistant IV) Job at Fairfax County in

Manages the outreach department of the Access Services branch, coordinating targeted library services for individuals of all ages with temporary or permanent disabilities and information and referral services to government center customers. Coordinates branch outreach services. Manages and supervises reader advisory services. Coordinates production of materials in alternate format and responds to Americans with Disabilities Act Accommodation requests. Responds to the needs of library customers and resolves more complex customer issues. Oversees day-to-day operations of branch or department, acting as Person-in-Charge (PIC) as assigned. Performs other duties as may be assigned to further the goals and objectives of Fairfax County Public Library. Works under supervision of the Access Services Assistant Branch Manager.

Note: The assigned functional areas for this position include general administrative assistance, office management, library services, human services, and/or customer service.

This job announcement may be used to fill a future vacancy.

Salary: The salary offer will not exceed the midpoint (or 64,823.20) of the advertised compensation range. Compensation rules apply per Fairfax County personnel regulations for current Fairfax County Government and Fairfax County Public Schools employees.

Schedule: Occasional overtime may be required.

To learn more about a career with Fairfax County Public Library, watch our video "Library Staff Share Why They Love Working at the Library".

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to high school graduation and three years of experience providing administrative support in the assigned functional area(s).

CERTIFICATES AND LICENSES REQUIRED:
Valid driver's license.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check, child protective services check, and driving record check to the satisfaction of the employer.

PREFERRED QUALIFICATIONS:

• Three or more years of customer service experience working in a library setting with one or more years of supervisory experience providing training, coaching, completing performance evaluations, planning and scheduling workloads for staff.
• Superior oral and written communication skills.
• Knowledge of the National Library for the Blind and Print Disabled (NLS/LBPH) services, resources and programs.
• Demonstrated experience working with an automated circulation system for Library for the Blind and Physically Handicapped (LBPH) libraries.
• General understanding of cataloging for accessing special subject requests.
• Knowledge of reader advisory and popular library titles and authors.
• Experience providing front-line customer service to senior citizens and individuals with disabilities face-to-face, by telephone, and in writing.
• Experience working with LBPH applications and integrated library circulation systems.
• Experience participating on a team project or task force to support, develop or maintain partnerships with other agencies or organizations.
• Experience using assistive technologies such as talking book machines and associated accessories, large-type screen, voice synthesizer, optical character reader, and braille printer.

PHYSICAL REQUIREMENTS:
Ability to input, access, and retrieve information from a computer. Ability to perform repetitive hand, arm, wrist and shoulder movements. Ability to stoop, bend and reach. Ability to push and pull 4-wheeled book bins filled at 90% capacity, requiring 20 lbs of initial (starting) force, and a sustained force of 10 lbs after initial acceleration. Ability to push and pull 4-wheeled book carts filled at 70% capacity, requiring 14 lbs of initial (starting) force, and a sustained force of 7 lbs after initial acceleration. Ability to shelve materials at all height levels. Physical requirements are applicable to all duties. Ability to communicate effectively in person, in writing and via phone. Ability to drive a van/car from the County pool. Ability to travel to various locations throughout Fairfax County and the cities of Fairfax and Falls Church. Ability to walk up and down stairs with occasional need to stand for extended periods of 2-3 hours. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview and may include exercise.

The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY. #J-18808-Ljbffr