fox com is hiring: Assistant Manager, CRM, Fox News in New York
fox com, New York, NY, United States, 10261
OVERVIEW OF THE COMPANY
Fox News Media operates the FOX News Channel (FNC), FOX Business Network (FBN), FOX News Digital, FOX News Audio, FOX News Books, the direct-to-consumer digital streaming services FOX Nation and FOX News International and the newly announced platform FOX Weather. Currently the number one network in all of cable, FNC has also been the most watched television news channel for 20 consecutive years, while FBN currently ranks among the top business channels on cable. Owned by FOX Corporation, FOX News Media reaches 200 million people each month.
JOB DESCRIPTION
Fox News is looking for a CRM Assistant Manager to implement and analyze customer communications across all channels: email, push notifications, and In-App Messages. In this role, you will leverage Braze, an email service provider (ESP) to create and execute marketing campaigns. The Assistant Manager will collaborate with Editorial, Creative, Product, and Business Intelligence to ensure customer journeys are accurate and deliver optimal user experiences.
The successful candidate will have a solid CRM background and experience in Braze. The candidate must have a strong understanding of customer segmentation and decision tree design. The candidate must be analytical and technically inclined.
A SNAPSHOT OF YOUR RESPONSIBILITIES
Campaign Creation: Create, Q&A, and execute marketing campaigns across all channels including: email, push notifications, desktop notifications, in-app messaging, and digital trafficking.
Braze Platform Management: Leverage Braze’s user journey setup, real-time triggers, and segmentation tools to optimize customer experience.
Data Analysis & Reporting: Monitor campaign performance metrics (e.g., CTR, open rates, conversion rates) and provide actionable insights for continuous improvement.
Optimization: Conduct A/B testing to enhance campaign performance and improve customer engagement.
Personalization & Automation: Recommend targeted customer-centric communications to optimize customer experience.
Cross-Functional Collaboration: Work closely with Editorial, Creative, Product, and Business Intelligence.
WHAT YOU WILL NEED
3+ years experience with Braze or similar ESP provider.
Experience with Braze is a MAJOR plus.
Familiarity with SQL, Liquid, HTML, and email templating for creating and optimizing dynamic email campaigns is a plus.
Email marketing experience.
Direct response experience is a major plus.
Strong analytical and problem-solving mindset.
Ability to thrive in a fast-paced environment and multi-task.
Ability to stay on schedule and hit deadlines.
Technical proficiency in Microsoft Office (PPT, Excel, Outlook), Google Workspace, Airtable, Tableau, Monday, Miro, Slack.
Pursuant to state and local pay disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience, and location is: $61,000.00-78,250.00 annually for New York City and Westchester County, NY. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.
#J-18808-Ljbffr