Specialist UX Designer Job at T-Net British Columbia in Richmond

The UX Designer Specialist is responsible for:

• Designing user interfaces and creating optimized, cross-platform user-centered experiences that reflect our brand and customer experience goals.
• Being highly collaborative, working with business stakeholders, Marketing and Corporate Communications and external partners and DevOps teams.
• Leading the discovery, conceptualization and implementation of the user experience design across the company's assets.
• Serving a spectrum of audience segments including both internal and external users.
• Collecting and analyzing production data to improve the efficiency and effectiveness of the user-interface design.

Specific Responsibilities and Deliverables:

• Uses critical thinking skills, researches, analyses and solves complex user/system interactions that align with desired business outcomes.
• Collaborates and interacts effectively to earn trust, persuade and motivate stakeholders, product owners and team members, through visual, verbal and written communications.
• Executes all visual and workflow design stages from concept to final hand-off by creating personas, journey maps, wireframes, storyboards, user flows, process flows, site maps, prototypes, and mockups.
• Challenges the validity of requirements, proposes options, articulates and justifies design decisions through an intimate understanding of the business goals and by using techniques such as design thinking principles.
• Optimizes user-interface designs across multiple devices that are compelling, are intuitive and well thought through with extraordinary attention to detail and craftsmanship.

Mandatory Requirements:

• University degree related to psychology, creative design, digital media, marketing, fine arts or communications studies.
• 8+ years of experience in UX/UI design, interaction design or other related disciplines.
• An equivalent combination of education and experience may be considered.
• Extensive experience leading the UX design life cycle - user research, discovery, conceptualization and implementation.
• A comprehensive portfolio that demonstrates intuitive and compelling designs.
• Experience with leading, providing work direction and mentoring other UX Designers and Coop students.
• Scaled Agile Framework (SAFe) training and certification like SAFe Practitioner, or willingness to take the course and obtain certification within 2 months from commencement of work.
• Able to comply with the company's Employee and Contractor Mandatory Vaccine Policy.