Staff UX Strategist
JDA Software, ID, United States
Synonymous Business Title: Staff UX Designer
Job Title: Sr. Staff UX Strategist
This role will be based in our Dallas, TX office.
Overview: We are seeking a motivated and detail-oriented UX Strategist to join our dynamic team. As a UX Strategist at Blue Yonder, you will work closely with the Innovation (Go to Market), Product Management, and Design teams to identify improvements, with a focus on UX that will make Blue Yonder’s solutions appealing, relevant, and highly competitive in the marketplace.
In this role, you’re always on a fact-finding mission, looking for opportunities to improve the user experience within an industry solution across the Blue Yonder platform. The issues you identify could include, but are not limited to:
- UX heuristics best practice adherence
- Role-based homepages in need of better configuration and/or content
- AI agents to enhance user experience
- Product improvements (capabilities and functionality) that accrue to the user experience
Success in this role will require an understanding of:
- The industry
- The users, by role
- Customer and Prospect Customer’s business needs and goals
You will collate your data from user and customer feedback, win/loss reports, competitive analysis, demos, product managers, industry experts, and more. This is not a designer role, but design skills are hugely helpful in understanding these issues and being able to articulate them in actionable ways for the User Experience team. This role advises, reviews, and offers feedback as to whether the proposed solution addresses the issue and adds value for users and customers.
What you’ll do:
- Immerse into an industry solution to understand where it fails (or succeeds) with current customers, prospective customers, and compared to the competition.
- Identify specific issues and challenges and articulate them in ways that are actionable for designers, engineers, and product managers.
- Identify the impact of improvements in terms of value add to the competitiveness of the product so that the design and product teams can prioritize accordingly.
- Flag issues that require research to define or validate.
- Participate in reviews to ensure proposed enhancement addresses the problem.
- Understand industry trends and help to proactively identify enhancements and innovations that would maintain and increase our competitiveness in the marketplace.
What we’re looking for:
- Bachelor’s degree in Product Management, UX Design, UX Research, Human-Computer Interaction, Psychology, Anthropology, or a related field.
- Experience in UX field with recent 1-2 years in design, research, or UX Strategist role.
- Strong analytical skills and attention to detail.
- Excellent communication, presentation, and storytelling skills.
- Ability to work collaboratively in a fast-paced, agile environment.
- A passion for user-centered design and a curiosity about user behavior and motivations.
- Experience in the supply chain or Ecommerce fulfillment industry (preferred).
- Experience in software sales/pre-sales or go to market strategy (preferred).
- Experience in product marketing (preferred).
- Understanding of research tools and methodology (preferred).
Salary Range: The Salary Range for this position is $120,000 to $155,000. The salary range information provided reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses, and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.
At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that include: Comprehensive Medical, Dental, and Vision, 401K with Matching, Flexible Time Off, Corporate Fitness Program, and a variety of voluntary benefits such as Legal Plans, Accident and Hospital Indemnity, Pet Insurance, and much more.
At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Who are we?
We are a proven, passionate bunch of disruptors. Our work is all about tapping into your potential so we can deliver the best solutions and customer experiences on the planet. Collaboration, respect, and a great work-life balance earned us the title of "Best Place to Work- Employees' Choice" by Glassdoor.
What do we do?
Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers, and logistics providers to seamlessly predict, pivot, and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences.