Video Banker Job at Frontier Bank in Rock Rapids

Hourly, full time position

Hours 9:30 am to 6pm Monday-Friday and limited Saturday hours on rotation

· Accurately prepare, process, and maintain customer transactions

· Interact with customers in a kind and courteous manner

· Cross sell bank’s products and services

· Responsible for responding to Frontier Bank’s general email and voicemail, including but not limited to new account inquiries, internet banking questions, and debit and ATM card maintenance

· Maintain the ITM (and ATM if applicable) machine at your location, as well as assist other branches with their ITM machine questions and issues

· May provide back up Customer Service Representative assistance when necessary

· Perform Bank Secrecy Act/Anti-Money Laundering duties according to bank procedures and policies

· Be familiar and compliant with regulatory policy and procedures

· Be familiar with and support corporate goals and strategies

· Support the bank’s community involvement and development program

Ideal candidate would be:

Willing to work in a team setting supporting a group of bank staff members

Must be detail oriented and able to perform a variety of tasks during the workday

Must have strong computer skills and a willingness to use technology

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