Sr. Partner Operations Manager, Prime Video Job at Amazon in Nashville

Sr. Partner Operations Manager, Prime Video

Job ID: 2833166 | Amazon.com Services LLC

How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? At Prime Video, we are pioneering a new generation of digital supply chain at remarkable speed to accelerate our market position and global reach. If this sounds interesting, come build the future of streaming entertainment with us!

Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do.

We are searching for a Sr. Partner Operations Manager who can hold a leadership position in building strategic partnerships with world-renowned studios, oversee global content publication, and navigate a complex environment with both business and technical aspects. This role demands a high capacity to Learn and Be Curious, Invent and Simplify, Bias for Action, and Deliver Results as we need to continually adapt to the fast-moving environment and drive efficiency for global customers.

In this role, you will have the opportunity to work with various stakeholders, including global cross-functional teams within Amazon, external executive teams, and technical teams from both sides. The successful candidate will need to be entrepreneurial, wear many hats, and work in a fast-paced, dynamic, and highly collaborative environment. If this sounds intriguing, we’d like to talk to you about a role on the Prime Video Partner Operations Team.

Key job responsibilities
- Own partner performance metrics, holding partners accountable to Amazon delivery specifications and raising the bar on partner performance.
- Contribute to defining product value propositions, advantages, and limitations.
- Engage in product development with our product managers and engineering teams, ensuring operator use cases are correctly represented.
- Drive operational efficiency by refining operational processes and influencing product/engineering teams to enable automation.
- Work with ambiguity in an exciting space of international expansion and growth.

BASIC QUALIFICATIONS

- 4+ years of experience in Account Management, Partner Management, Supply Chain Management, Operational Management, Business Development, or a related field.
- Experience coordinating complex program development cycles and leading cross-functional teams to deliver products and projects on tight deadlines.
- Experience managing, analyzing, presenting, and communicating relevant results to senior management and cross-functional teams.
- Intermediate data management experience, including the use of data visualization tools and systems like Excel or Access.
- Bachelor’s degree, or 4+ years of equivalent professional experience.

PREFERRED QUALIFICATIONS

- 6+ years of experience in Account Management, Partner Management, Supply Chain Management, Operational Management, or Business Development with a large global organization.
- Demonstrated ability to work cross-functionally with engineering, design, marketing, and business counterparts to deliver online products/services.
- Ability to understand customers and their behavior in order to drive new feature development.
- Must be able to think creatively, deal with ambiguity, and manage changing and competing priorities.
- Exceptional interpersonal and communication skills, including strong writing and speaking skills.
- Advanced ability to draw insights from data and communicate them clearly to stakeholders and executives.
- Strong attention to detail, end-to-end ownership, and driving results.
- Be self-driven and committed to deliver on ambiguous projects with incomplete or imperfect data.
- Master’s degree.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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