Technical Writer Job at Knowesis Inc. in San Antonio

Position: Technical Writer
Location: San Antonio, TX/Falls Church, VA
Work Environment: Hybrid
Clearance Required: None
Status: Contingent Upon Contract Award

Knowesis is currently seeking Technical Writers with specific experience in developing benefit manuals to join our team providing support to the Defense Health Agency.

The writer will participate as a team member in the production, enhancement, and maintenance of the TRICARE Manuals, including development, editing, publication, and notification of manual changes. Responsibilities include assessments, collection of required changes, estimation of change costs, generation and coordination of change drafts, collection of comments, staffing of approval packages, and distribution to publishing.

To be eligible for this position, candidates must possess U.S. Citizenship without the need for sponsorship, both now and in the future. Applicants without proof of U.S. Citizenship will not be considered due to the position’s security clearance requirements.

The Job Duties and Responsibilities include but are not limited to the following:

• Research highly technical subject matter.
• Organize information from multiple sources and express technical information in written form that is comprehensible to a wide audience of readers.
• Create various weekly, biweekly, and monthly reports.
• Draft, expand, refine, and edit architecture documents, technical concepts, or solutions into an easy to read, comprehensive, compliant, and compelling document.
• Develop outlines and drafts for review and approval by technical specialists and management, ensuring that final documents meet applicable contract requirements and government regulations.
• Interact with the customer and technical team members for content development.
• Ensure compliance with government style guides.

Required Qualifications:

• 3-7 years of experience developing manuals for benefits or healthcare plans.
• Expert level proficiency with Microsoft Word and Adobe or other desktop publishing software.
• Demonstrated ability to manage document control and versioning.

Desired Qualifications:

• 508 Compliance.
• Previous experience in developing manuals for large healthcare plans.

Required Education:

• Bachelor’s Degree in Healthcare Administration, English, Journalism, or Communications.

Benefits:

• Health (PPO & HDHP).
• Company Paid STD & LTD, and Basic Life Insurance.
• 401k Company Match.
• Paid Time Off.
• Multiple Voluntary Products.

Knowesis is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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