Technical Writer / Systems Analyst

We strive to attract and retain the brightest people and offer different job experiences with a full range of challenges and rewards.

We help companies realize and implement IT solutions strategically. Yakshna Solutions supports our client’s mission and goals by sharing our know-how, skills and knowledge. We take pride in being an equal opportunity employer.

Working with Yakshna gives you the opportunity to develop your knowledge, skills, and abilities. Additionally, you can build a network of peers, mentors and advance your career! We offer exciting opportunities to work with leading industry experts, business consultants and IT specialists across large government and private sector companies. The people who work in Yakshna are as diverse as our services. We recognize the crucial importance of each individual to our success and offer competitive compensation, comprehensive benefits and innovative training.

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May 03, 2024

ID: 734834

Job Title: IT Technical Writer / Systems Analyst

Company: Yakshna Solutions, Inc. (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman-owned small business enterprise, headquartered in Herndon, Virginia, USA. YSI provides professional IT solutions and services to business corporations and government organizations.

Job Responsibilities:

The Virginia Department of Transportation (VDOT) Information Technology Division (ITD) is seeking a Technical Writer / System Analyst to work as a key member of the Design and Planning Team for IT network infrastructure projects. This role will work closely with the PMO office and be responsible for documenting procedures via job aids, templates, forms, flow diagrams, and presentation decks. Responsibilities include analyzing problems; documenting business processes; developing requirements, user stories and acceptance criteria; and managing requirements traceability and testing. This position is expected to handle multiple projects and remain flexible and productive despite changing priorities and processes. Ongoing improvement and efficiency is a part of our culture and each team member is expected to proactively contribute to process improvements.

• Create and update job aids, templates, forms, flow diagrams and presentation decks on the subject of technology project management and the methodologies employed at Virginia Department of Transportation (VDOT) and Virginia Information Technologies Agency (VITA).
• Consult with other members of the PMO and subject matter experts within the organization to develop content for documentation and training programs.
• Work with the Project team members and business stakeholders to understand business processes and pain points.
• Develop expertise in the