Sentry is hiring: Senior Technical Documentation Writer in California

About the role

Sentry is looking for a senior-level technical documentation writer to join our Developer Experience team, representing docs. Your day-to-day will consist of testing core product functionality, and using it to write and maintain product documentation. Your content will ensure that millions of developers are able to quickly get started and use Sentry. You’ll also be thinking about how to best structure new and existing content to make docs easy to navigate and consume. This role will often reach across disciplines and work in collaboration with the engineering, product, and/or design teams.

Because Sentry is open-source, a part of your time will be spent responding to our open-source community and looking over their submissions to the docs in GitHub.

In this role you will

• Manage the documentation process, including version control and publication, using documentation tools and platforms such as Markdown and Git.
• Conduct thorough reviews of existing documentation to improve clarity, accuracy, and usability.
• Keep up with product changes and work with engineers/product managers and the marketing team to ensure docs reflect these changes.
• Contribute to the development and execution of the documentation strategy, ensuring content is user-centric and aligns with the overall product strategy.

You’ll love this job if you

• Love getting hands on with software, studying and learning functionality, and ensuring it can be well understood by others.
• Obsess over creating fast paths to success for technical teams looking to build and run software.
• Enjoy writing, editing, and updating technical documentation for a software developer audience, including product and SDK guides, API documentation, tutorials, and best practices.
• Enjoy working closely with engineers, product managers, and support teams to learn product functionality, gather feedback, and educate others.
• Are a natural at gathering feedback from internal and external users, and using it to continuously improve Sentry’s documentation.

Qualifications

• Bachelor's degree or equivalent.
• Excellent written English skills and a demonstrated ability to explain complicated technical concepts clearly.
• Hands-on experience with application development, programming bootcamps, or computer science programs.
• 8+ years of relevant experience; bonus if it’s in software, platform engineering, or documentation-writing.
• High-level understanding of the software development process.

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $130,000 to $170,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage).

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