Senior UX Manager
About the Team
Join our award-winning design team and help us shape the future of retail. Our mission is to bring dignity and access to all through design excellence regardless of zip code or bank account. We design compelling experiences that improve the daily lives of millions of customers – whether they are at home, in our stores, or on the go.
This opportunity is in Bentonville, Arkansas where we are expanding our design community in our new, state-of-the-art campus.
As a Senior UX Manager, you will lead a team to articulate the strategy and design for our omni-channel commerce products and experiences. You will bring together our retail and consumer services for our customers as they interact with us online, in our apps or visiting our stores. This work will allow you to innovate and directly impact the millions of customers we serve every day.
You’ll set the vision for the best customer experience and create a space for cross-functional colleagues to collaborate. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes.
You’ll sweep us off our feet if you have...
- Excellent visual and interaction design skills and a keen understanding of trends in retail.
- An ability to communicate concepts in a clear and compelling way to audiences of all levels.
- A demonstrable understanding of ecommerce and deep experience building experiences that drive revenue.
- A strong design aesthetic that brings together brand expressions and systems thinking.
- Deep experience with business requirement gathering, end-to-journey mapping, facilitating sessions like Design Sprints, conducting competitive analysis, and leading rapid concepting and prototyping.
- Comfort with ambiguity along with an ability to motivate teams and partners.
- Ability to consume deep strategic data and insights to produce meaningful experiences for customers.
- A demonstrable track record working cross-functionally with successful products in a fast-paced environment.
- A strategic mindset and a systems thinking approach.
- Find joy in leading by doing and contributing to our team culture.
- A self-starter mindset who is well organized and always looking to improve things.
You’ll make an impact by:
- Designing at the highest level of craft for a broad population of Walmart customers.
- Facilitating creative problem-solving across cross-functional partners.
- Proactively soliciting and leveraging design research, competitive research, data, and analytics.
- Owning and driving a program of work and collaborating seamlessly with cross-functional partners.
- Recruiting the best design talent and mentoring our growing team.
- Thinking holistically to build true end-to-end experiences.
- Multitasking across different projects and adapting to changing priorities.
- Championing the Design Thinking philosophy throughout the business.
- Communicating effectively with kindness and empathy.
Minimum Qualifications...
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. 2 years’ supervisory experience.
Preferred Qualifications...
Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area.
Primary Location...
702 Sw 8Th St, Bentonville, AR 72716, United States of America
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