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Crescent Hotels & Resorts

Director of Sales and Marketing

Crescent Hotels & Resorts, Houston, TX, United States


Join the team of one of Houston's amazing properties, located in the heart of the action. The Blossom Hotel is seeking an experienced and energetic individual to fill the position of Director of Sales and Marketing to develop and lead a high performing team of sales and catering managers. The ideal candidate will implement strategies and a business plan to develop a customer base and create new relationships. The DOSM will work closely with the commercial strategy team to promote the property to all segments. Crescent Hotels and Resorts is an industry leader in hotel management and proudly offers robust compensation, incentive and benefits packages along with a career path for our associates which celebrates their success. What will you be doing? Develop, implement and maximize the business plan with effective strategies through direct sales, digital marketing and revenue management. Ensure effective internal and external communications with clients, potential customers, associates, and ownership. Direct the solicitation efforts of the sales and catering team while overseeing rate, date and space commitments for group, banquet and catering customers. Maximize total and ancillary revenue. Interview, hire, train, and recommend performance evaluations; resolve problems and provide open communication. Ensure training programs are conducted regularly and Crescent standards of performance are met. Give guidance and counsel staff toward improvement. Insure sales and catering team is proficient in working with brand channels, Cvent, Wedding websites and more. Compile and/or direct the preparation of reports pertaining to the operation of the hotel to include, but not limited to, the annual budget and business plan, monthly forecast, pace reports, action plans, production reports and weekly summaries. Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets. Participate in local organizations to develop business such as Chamber and CVB. Develop and conduct persuasive verbal sales presentations to prospective clients, to ownership and associates. Prospect, entertain and meet in person and virtually with customers and clients, some of which will require travel. Communicate both verbally and in writing to provide clear direction to the staff. Work with the digital and revenue team on promotions through third party channels. Initiate preparation of computerized annual budget and business plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions. Organize and/or attend scheduled sales department and related executive team meetings. Participate in associate recognition and key community activities. Perform any other job-related duties as assigned. Minimum Requirements: Local market experience is a plus. Experience with Boutique Luxury Hotels is Preferred. 2+ Years experience in a similar role. Excellent leadership, communication, interpersonal, sales, and closing skills. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. #J-18808-Ljbffr