Event Planning Manager Job at Commonwealth Hotels in Aurora

Description Position at Hyatt Regency Aurora Denver Conference Center

Accepting Applications through December 31, 2024. Application deadline may be extended if no candidate is selected.

Salary Range is $55,000-$65,000

Come Join Our Team! We are seeking an experienced Hotel Event Planning Manager.

The Event Planning Manager is responsible for servicing sales groups. This includes facilitating the reservation process, menu planning, agenda setting, and hotel meeting services. Responsibilities also include contract review and facilitating communication before, during, and after events with resort staff to ensure a high level of service.

The Event Planning Manager hosts planning tours, maintains strong customer relationships, participates in and may lead event meetings and other staff meetings, and works as a team member with the sales and events staff. The Manager maintains a thorough knowledge of the hotel and all its products, programs, and services as well as awareness of other roles and responsibilities throughout the organization.

In addition to maintaining our vision by adhering to our values, this position must provide the highest level of service to our guests in all sales-related functions while maximizing rate and occupancy. The ideal candidate is a motivated self-starter who is passionate, creative, detail-oriented, professional, and provides excellent service to clients.

JOB RESPONSIBILITIES:

1. Executing on-site events and ensuring high-level service throughout the pre-event, event, and post-event phases.
2. Plan, upsell, and detail the program with the client.
3. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events.
4. Assist the Director of Catering Sales and Events with any pertinent duties.
5. Organize, plan, and prioritize your duties by developing plans and goals.
6. Timely communication to clients via telephone, email, written documents, or in person.
7. Create and maintain relationships with clients including hosting planning tours and meetings.
8. Make decisions and solve problems by analyzing and evaluating issues to determine the best solution.
9. Review meeting planner surveys and follow up with clients.
10. Adhere to all standards, policies, and procedures.
11. Ensure billing accuracy and conduct bill reviews with clients prior to processing the final bill.
12. Manage group room blocks and meeting space for groups.
13. Identify operational challenges associated with their group and determine how to best work with the property staff and client to solve these opportunities and/or develop alternative solutions.
14. Perform other duties as assigned to meet business needs.

QUALIFICATIONS:

• High school diploma or GED required; College related degree preferred.
• 1 – 2 years of experience in event management, preferably for a full-service hotel.
• Ability to work nights and weekends as needed.
• Proficient in general computer knowledge.
• Excellent customer relations, communication, presentation, and organization skills are of utmost importance.
• Excellent time management, problem-solving, and organizational skills.

Typical Schedule: Monday - Friday, based upon in-house groups and events.

What is in it for YOU?

All Associates:

• ON DEMAND PAY with Dayforce Wallet at no cost to you!
• Vacation Days, Personal Days, and Holiday pay.
• Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more.
• Online Training Courses.
• Referral Program and Bonus.
• Direct Deposit.
• Employee Assistance Program.
• Associate of the Month, Associate of the Year, Service Awards - We Believe in Valuing our Team Members.

Full-Time Associates:

• Medical, Dental, Vision - NO WAITING PERIOD BENEFITS BEGIN ON DAY ONE!
• Free Basic Life & Basic Accidental Insurance.
• Voluntary Life Insurance Products for Self, Spouse, and Dependents.
• Day Care Flex Spending Account.
• Flexible Health Care Spending Account.
• 401K with a Company match.
• Jury Duty Leave.
• Bereavement Leave.

As a Company, we believe the true success of our operation rests with the associates who bring life to the brick and mortar. A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to the guest. Our associates’ attitude is the mark that sets us apart from other management companies.

With our commitment to an inclusive workplace, Commonwealth Hotels is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate our associates’ unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

EOE/Drug-Free Workplace.

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