Software Guidance and Assistance, Inc. is hiring: Video Engineer in Atlanta

Software Guidance & Assistance, Inc., (SGA), is searching for a Video Engineer for a long-term contract assignment with one of our premier financial services clients in tlanta, GA. This will be a hybrid role - 2 days onsite (mandatory as there is an onsite testing lab) and the rest of the time remote.

Responsibilities :

• Working in the Scaled User Services Engineering group specifically in the Voice and Video team focusing on evaluating, deploying, enhancing, and maintaining voice and video communication services and infrastructure.
• Collaborating with vendors and telecom service providers globally for service integration and enhancements.
• Responsible for maintaining current on-prem infrastructure keeping high service reliability and finding opportunities to retire legacy infrastructure.
• Help to develop and operate multiple complex features and components simultaneously that also includes service adoption plans, architecture blueprints and monitoring.
• Collaborate with product teams to evaluate various technology solutions in the Unified Communications space, perform testing, deploy solution in production under guidance.
• Our company is moving fast from traditional IT world to Digital era.
• We look for highly skilled engineers with a SaaS, IaaS and cloud mindset to help us with this transformation.
• Working as an external worker in the Voice and Video team in our Scaled User Services Area.
• The aspiration of this team is to evaluate, deploy and maintain next gen (SaaS/IaaS) Voice and Video communication solutions at the Firm.

Required Skills:

• Bachelor's/Master's degree in Computer Science or equivalent
• Minimum three to five years of experience in video communication with very strong technical knowledge of deploying and supporting video services with on-prem infrastructure
• Experience in deploying cloud UC applications
• Demonstrate ability to implement UC infrastructure projects
• In dept knowledge of Video gateways and endpoints
• Strong knowledge of modern video codecs such as H.264, H.265, VP8/VP9, SVC
• Experience in deploying end to end video meeting solutions
• Strong knowledge of VC room equipment setup & integration
• Strong knowledge of SIP, H.323, TCP/IP
• Solid understanding of standard protocols and components such as: HTTP, DNS, LDAP, SSO, DHCP, TLS and Load Balancing
• Strong understanding of Video & Voice QoS issues and mitigation strategies
• Hands on (engineering) experience with Poly - HP platform
• Hands on (engineering) experience with at least one of the major cloud providers (AWS, Azure)
• Hands on experience with programming and scripting language (e.g. Python, Go, Java, .NET, SQL) including working with Rest APIs
• Familiarity with DevOps and SRE principles
• Required to be in the Atlanta office a minimum of two days a week.

Preferred Skills:

• Strong knowledge of Zoom and MS Teams technology is an asset
• Understanding of UC SaaS solutions is a plus

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.