Cecil County Public Library is hiring: Library Associate II Hourly in North East

Positions available in Rising Sun and North East Branch Libraries

GENERAL SUMMARY:

Under the general supervision of the Supervisor, the Library Associate II provides high quality information, reader, and technology services to children (ages birth-11), families, and caregivers in the branch of the Cecil County Public Library while consistently delivering caring, non-judgmental customer service. This position plans and delivers a full range of diverse and innovative programs, services, and outreach initiatives to meet the needs of children (birth-11), families, and caregivers. 

ESSENTIAL JOB FUNCTIONS:

• Provides information services, including readers advisory, homework help, reference, and technology assistance to children, families and caregivers in person, via phone, email, online, etc.
• Works collaboratively with system-wide Children’s Services team and external presenters to plan and implement library programs that are responsive to the needs of children, families, and caregivers in the community. 
• Works with Supervisor to develop and implement outreach and collaborative programming to local school system and community based organizations
• Actively markets library services and programs to children and their parents/caregiver. Merchandises collections. Recommends and reviews books and other library materials through various media outlets, including the CCPL website.
• Works with Supervisor to develop and implement department or branch goals within overall system goals.
• Serves as liaison to the local elementary schools and community organizations serving children and their parents/caregivers.
• Monitors and maintains the local juvenile collection and makes recommendations for materials to be purchased.
• Utilizes the library’s circulation database to search for and place holds on materials requested by patrons. 
• Represents branch library on system-wide children’s services team.
• May serve on system-wide committees.
• Monitors and maintains library computers and software, troubleshoots and calls for assistance as needed.
• Maintains facility and reports problems to appropriate staff.
• Maintains accurate service statistics.
• Shelves library materials of all types.
• Performs ongoing assignments of moderate to high difficulty.
• Other duties as assigned.

JOB STANDARDS:

• Promotes and maintains a high standard of excellent customer service, both internal and external.
• Demonstrates ability to work with diverse populations.
• Models positive attitude towards library technology and change.
• Maintains courteous, friendly, and constructive relationships with all patrons and staff.
• Promotes and advocates a positive library image in the community.
• Maintains professional growth and awareness through training, self-directed learning and other means to stay abreast of current and emerging trends in the community and in libraries.
• Performs job in keeping with the policies and procedures of the Cecil County Public Library.