Senior Manager - Communications

At Chime, we're passionate about creating products that help people Unlock Financial ProgressTM. We’re a financial technology company, not a bank*, founded on the idea that basic banking should be helpful, transparent, and fair.At Chime Enterprise, we extend this mission to the workplace. We partner with forward-thinking employers across the U.S. to provide them with proven solutions to drive engagement, productivity, and organizational success within their teams. Our enterprise suite of products helps employers support their employees at any point in their financial journeys, creating a more financially healthy and engaged workforce, empowering them to own the long-term value of their work and achieve their financial goals.We are a dynamic team of innovators driven by our mission. Joining Chime Enterprise means being part of a fast-moving startup culture within the larger organization at Chime, offering room for bold experimentation, big decisions, and exciting growth opportunities. We’re revolutionizing the future of work and unlocking potential for both employers and employees alike—want to join us?About the roleWe’re hiring for a Senior Manager, Communications on our Chime Enterprise team. As our communications lead, you’ll help us spread the word about how we’re changing workplace financial well-being, while ensuring our internal teams stay aligned and informed. You’ll have the chance to build and own the communications strategy, manage media relations, and shape the voice of Chime Enterprise as we grow.In this role, you’ll get toDevelop and execute external communications strategies that build awareness of Chime Enterprise and our products.Help identify and staff Chime Enterprise leadership for public-facing opportunities, aligning on briefs for panels, media interviews, etc.Collaborate with the creative team on leadership pieces, press releases and blog posts.Build a longitudinal strategy that narrates Chime Enterprise goals, showing measurable impact and ambitions towards being member and partner obsessed.Own media relations—work with our PR agency, manage press inquiries, and build relationships with key media outlets.Build deeply trusted relationships with colleagues across the Chime Communications teamCollaborate with our leadership team to craft internal communications that keep everyone in the loop and inspired by our mission and communications direction.Manage crisis communications when necessary, ensuring our voice is consistent and clear.Manage analyst & influencer marketing programs that support our go-to-market strategy.Be performance-obsessed, leading campaign recaps, and quantifying impact of all PR spend.Collaborate with the broader Chime Communications team to ensure consistency and alignment across initiatives.To Thrive in This Role, You’ll Need7-10 years of experience in communications, with a focus on B2B or corporate environments.Strong experience managing media relations, securing coverage, and building relationships with press.Proven success in developing and executing internal communications strategies within a larger organization.Excellent writing and editing skills with the ability to engage diverse internal and external audiences.A talent for juggling multiple priorities and leading projects in a fast-paced, high-growth environment.The ability to partner with senior leadership and cross-functional teams to ensure messaging consistency across the organization.Experience with internal communications tools and platforms to keep teams engaged and informed.A proactive approach to crisis communication and problem-solving.The base salary offered for this role and level of experience will begin at $123,000 and up to $153,500. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.A little about usAt Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that basic banking services should be helpful, transparent, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.Because if we don't—who will?*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.What we offerð Competitive salary based on experience 401k match plus great medical, dental, vision, life, and disability benefitsð Generous vacation policy and company-wide Take Care of Yourself Daysð« 1% of your time off to support local community organizations of your choiceð§ Mental health support with therapy and coaching through Modern Healthð¶ 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parentsðª Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.ð A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progressWe know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.#LI-BE1