US Tech Solutions
Human-Centered Design Contractor (Salesforce projects)
US Tech Solutions, North Palm Beach, Florida, United States, 33408
Title:
HCD Contractor (Figma & Salesforce Lightning)
Location: Juno Beach, FL 33408
Duration: 6 months contract
About the Role
We are seeking a passionate and skilled Human-Centered Design (HCD) Contractor to act as the primary point of contact between our business and IT partners. This individual will contribute to Salesforce-related projects by leveraging expertise in HCD practices and methodologies. The role requires a strong understanding of both HCD principles and Salesforce to deliver user-centric solutions that align with business goals.
Hands-on experience with Figma and Salesforce Lightning Design.
Proven experience in Human-Centered Design (HCD) and Salesforce projects.
Key Responsibilities
• Lead and participate in experience benchmarking and usability testing to ensure Salesforce solutions meet user needs.
• Conduct user and channel behavior analysis to inform design decisions.
• Perform qualitative and quantitative research to gather actionable insights.
• Develop personas and journey maps that reflect user needs and expectations.
• Identify and address challenges through root cause analysis.
• Collaborate on experience blueprinting and value modeling to enhance solution impact.
• Facilitate design thinking workshops and co-creation sessions with stakeholders.
• Synthesize insights and present findings to business and IT partners.
• Create and iterate on storyboards and concepts to visualize ideas and designs.
• Serve as a bridge between business stakeholders and IT, ensuring Salesforce projects are user-centric and technically feasible.
Qualifications
• Proven experience in Human-Centered Design (HCD) and Salesforce projects.
• Strong expertise in HCD methodologies such as design thinking, experience blueprinting, and insight synthesis.
• Familiarity with Salesforce functionalities, workflows, and user experience best practices.
• Experience conducting usability testing and using research methods to validate designs.
• Ability to communicate effectively and collaborate with cross-functional teams, including business and IT stakeholders.
• Hands-on experience with Figma and Salesforce Lightning Design.
Required Education
Bachelor’s degree or equivalent experience
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
HCD Contractor (Figma & Salesforce Lightning)
Location: Juno Beach, FL 33408
Duration: 6 months contract
About the Role
We are seeking a passionate and skilled Human-Centered Design (HCD) Contractor to act as the primary point of contact between our business and IT partners. This individual will contribute to Salesforce-related projects by leveraging expertise in HCD practices and methodologies. The role requires a strong understanding of both HCD principles and Salesforce to deliver user-centric solutions that align with business goals.
Hands-on experience with Figma and Salesforce Lightning Design.
Proven experience in Human-Centered Design (HCD) and Salesforce projects.
Key Responsibilities
• Lead and participate in experience benchmarking and usability testing to ensure Salesforce solutions meet user needs.
• Conduct user and channel behavior analysis to inform design decisions.
• Perform qualitative and quantitative research to gather actionable insights.
• Develop personas and journey maps that reflect user needs and expectations.
• Identify and address challenges through root cause analysis.
• Collaborate on experience blueprinting and value modeling to enhance solution impact.
• Facilitate design thinking workshops and co-creation sessions with stakeholders.
• Synthesize insights and present findings to business and IT partners.
• Create and iterate on storyboards and concepts to visualize ideas and designs.
• Serve as a bridge between business stakeholders and IT, ensuring Salesforce projects are user-centric and technically feasible.
Qualifications
• Proven experience in Human-Centered Design (HCD) and Salesforce projects.
• Strong expertise in HCD methodologies such as design thinking, experience blueprinting, and insight synthesis.
• Familiarity with Salesforce functionalities, workflows, and user experience best practices.
• Experience conducting usability testing and using research methods to validate designs.
• Ability to communicate effectively and collaborate with cross-functional teams, including business and IT stakeholders.
• Hands-on experience with Figma and Salesforce Lightning Design.
Required Education
Bachelor’s degree or equivalent experience
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.