Community Manager Job at Cardinal Group Companies in San Diego

POSITION: Community Manager (Full-Time, Exempt)

COMPENSATION:

Pursuant to CA regulations, if this job is performed in CA, the salary range is $95,000 - $105,000 plus bonus potential. Eligible to participate in the company benefits plan, including health, vision, dental, and pet insurance, a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts.

SUMMARY

As a Community Manager, you are primarily responsible for protecting, maintaining, and enhancing the value of the community while maximizing the living experience for residents. This is accomplished by effectively directing and coordinating the community's overall operational activities.

RESPONSIBILITIES (Including but not limited to):

• Demonstrate a positive, professional, and client-oriented attitude about the company with team members, residents, clients, and the public.
• Strive for improvements in community performance to meet or exceed annual financial and operational goals.
• Direct the day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing, and ongoing facility upkeep.
• Develop working income for operating the property by managing cash flow requirements and leasing strategy.
• Analyze and produce monthly financial statements, including operating variances from budget, cash management, and strategies for collection of receivables.
• Maintain complete and accurate community files and records, including finalized audits to ensure lease data has been input correctly into management software.
• Coordinate collection and documentation of all revenues following lease obligations of residents.
• Engage, contract, supervise, and approve invoices for all goods/services required to maintain the community.
• Successfully lead on-site maintenance technicians, office staff, and leasing team members.
• Manage resident relations related to requests for repairs and maintenance, understanding of rent charges, lease issues, and other resident concerns.
• Participate in Cardinal U training as required and monitor Team Member participation in Cardinal U.

QUALIFICATIONS

• Four (4) years’ experience in property management with a strong working knowledge of leasing, marketing, construction, residential law, and resident relations.
• Working knowledge of property management software; Entrata is preferred.
• Working knowledge of Microsoft Office Word, Excel, and the Google platform.
• Ability to analyze a monthly financial statement and prepare detailed budgets and operating forecasts.
• Ability to note deviations from financial plans, determine causes, and provide recommendations to the company on required action plans.
• Strong written and verbal communication skills.
• Ability to understand and carry out industry-specific written and oral direction with a positive, innovative approach to problem-solving.
• Present ideas in a clear, concise, understandable, and organized manner; negotiate, persuade, and modify opinion to reach the organization's goals/objectives.
• Ability to work independently as a project leader and team member, relating well with others even while working remotely.
• Ability to work efficiently with a high level of accuracy, attention to detail, and follow-through.
• Excellent time management and general organization skills.
• Neat, professional appearance.
• Strong client relations skills and previous supervisory experience are required.
• Ability to embody the Cardinal Culture and Cardinal’s Core Values every day.

CANDIDATES WITH THE FOLLOWING CAREER EXPERIENCE PREFERRED:

• Property Manager
• Property Management
• Community Manager
• Onsite Property Manager
• Apartment Manager
• Real Estate Manager

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be