Logo
VML

Community Manager - Freelance Job at VML in New York

VML, New York, NY, United States, 10261

Save Job

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Community Manager

Location: Various / Hybrid / Remote

Type of position: Freelance

Division / Marketing

Reports to: Head of Community Management

ROLE & RESPONSIBILITY

  • We're looking for a Community Manager to work on a major Tech Brand (Freelance - W2 on VML Payroll - no 1099 IC's or 3rd party candidates will be considered at this time) to build and retain engagement across our social channels focusing on B2B engagement across Instagram, TikTok, LinkedIn and other Social Channels.
  • You will have exceptional oral and written communication skills and be able to develop engaging content. You should have the ability to moderate online and offline conversations with our community as well as acting as the face and voice of the brand and manage all community communications.
  • Setting and implementing social media and communication campaigns to align with marketing strategies.
  • Understanding and implementing the brand POV while confidently responding and connecting with followers.
  • Being proactive and seeking out new and unique opportunities for the brand to connect with customers and creators.
  • Working with the creative team to provide engaging text, image and video content for social media accounts.
  • Monitoring and reporting on feedback and online reviews.
  • Coordinating with relevant departments and teams to ensure brand consistency.
  • Liaising with brand departments to stay updated on new products and features.
  • Building and managing relationships with stakeholders both internally and externally.
  • Stay up-to-date with digital technology trends.
  • Experience launching initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter).
  • Ability to identify and track relevant community metrics (e.g. repeat attendance at events).
  • Excellent verbal communication skills.
  • Excellent writing skills.
  • Hands-on experience with social media management for brands.
  • Ability to interpret website traffic and online customer engagement metrics.
  • Knowledge of online marketing and marketing channels.
  • Attention to detail and ability to multitask.
SUCCESS CRITERIA

  • Within 1-2+ years achieve double-digit top-line growth for prioritized existing client portfolio social media channel audiences.
  • Social media growth for your existing clients at company average or above.
  • Trackable contribution to social media pipeline generation.
  • Accurate and timely forecasting and reporting on activities and existing client social media channels and engagements.
  • Experience working with social listening tools and content publishing tools.
  • Experience with Sprinklr a plus.
  • Positive feedback from internal stakeholders and delivery organization on collaboration, communication and motivation abilities.
THE IDEAL CANDIDATE

  • Will possess an entrepreneurial spirit, who thrives with a certain level of uncertainty and autonomy yet manages to navigate among multiple stakeholders (internally and externally) to secure structured and successful social media engagements and grow target audiences.
  • Personality and approach: Collaborative, positive, result-driven, energetic, self-driven, ethical, emphatic, robust, daring, executional (can do - get things done attitude).
  • Strong communication, motivational and active listening skills.
  • Culturally aligned with VML values, culture and guiding principles.
VML is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability.

The compensation for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package. Click WPP Benefits for more details.

_

$35-$45 USD

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. #J-18808-Ljbffr