Lead Product Designer, Agentforce UX Platform Job at Salesforce in Palo Alto

Lead Product Designer, Agentforce UX Platform

Apply remote type Office - Flexible locations California - San Francisco California - Palo Alto New York - New York Illinois - Chicago Washington - Bellevue time type Full time posted on Posted 2 Days Ago job requisition id JR278096

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Role Overview

As a Lead Product/UX Designer for Salesforce’s Agentforce UX Platform team, you will collaborate with a cross-functional team to design innovative tools that empower developers and business experts to create, deploy, and manage AI agents. Together, we simplify complex AI workflows and shape the future of human-AI collaboration. Your contributions will directly impact how businesses leverage AI to drive productivity and deliver exceptional outcomes.

Key Responsibilities

• Shape AI Agent Workflows: Design intuitive tools for creating, deploying, and managing AI agents tailored to diverse enterprise needs.
• Collaborate Across Teams: Work closely with product managers, engineers, and researchers to create cohesive, scalable solutions aligned with Salesforce’s design principles.
• Bridge Human and AI Interactions: Develop seamless experiences that enable users to collaborate effectively with AI agents.
• Create Scalable Design Systems: Extend Salesforce’s design systems to meet the unique requirements of AI agent management and deployment.
• Advocate for Trusted and Ethical AI: Embed transparency, fairness, and accountability in AI design. Work with teams to educate users on responsible AI practices.
• Promote Inclusivity and Accessibility: Create solutions that are inclusive, accessible, and meet the needs of a diverse, global user base.
• Drive Innovation: Rapidly prototype and iterate on ideas to excite stakeholders and deliver impactful results.
• Mentor and Inspire: Help team members grow while fostering a culture of collaboration and shared success.

Minimum Qualifications

• Bachelor’s or Master’s degree in Human-Computer Interaction, Interaction Design, UX Design, or equivalent experience.
• 10+ years of experience as a UX Designer, with a strong portfolio showcasing web and/or mobile application designs, ideally within enterprise software or SaaS.
• Expertise in user-centered design, systems thinking, and creating workflows for complex enterprise platforms.
• Proficiency in prototyping tools such as Figma, with a readiness to adopt emerging design technologies.
• Experience designing for AI-powered platforms, particularly tools for creating and managing AI agents.
• Ability to thrive in collaborative, fast-paced, and dynamic environments.
• Commitment to accessibility and ethical design.

Why Join Us?

• Work alongside a creative and inclusive team at the forefront of AI innovation in enterprise software!
• Collaborate on exciting, high-impact challenges in a dynamic and supportive environment.
• Help shape Salesforce’s AI strategy, influencing how businesses innovate and collaborate with AI for years to come.
• Enjoy opportunities for professional growth and make a lasting impact on the future of work.

To apply, please submit a resume along with a portfolio or work samples. Submissions without portfolios will not be considered.

Join us in shaping the future of work and making AI accessible for enterprises of all sizes!

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Salesforce welcomes all.

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