Converse is hiring: Content Author & Operations Specialist I, NA in Boston

Kom het Converse Team versterken

Bij Converse ontdek je wat je sterke punten zijn, leer je grenzen verleggen en ga je steeds een stap verder. Wij zoeken mensen die kunnen groeien, denken, dromen en creëren. Kenmerkend voor onze cultuur is dat we diversiteit omarmen en creativiteit belonen. Als merk zijn we op zoek naar harde werkers, leiders en visionairs. Bij Converse willen we dat iedereen zijn eigen skills en passies inzet en zo bijdraagt aan een uitdagende wereld die constant verandert. Zo kunnen we als team de beste prestaties leveren.

We hebben iemand nodig die computers begrijpt. Computers hebben hun eigen taal. De meesten van ons spreken die taal niet. Maar jij wel. En we hebben jouw gevoel voor taal nodig. Laten we eerlijk zijn. De moderne wereld is totaal afhankelijk van computers. Daarom hebben we experts zoals jij nodig om ons draaiende te houden. Kom dus ons team versterken. Je hoeft jezelf niet de computerfluisteraar te noemen, maar misschien doen wij dat wel.

ABOUT OUR TEAM

The NA Digital team drives the fast-paced direct-to-consumer business. We balance art and science to drive amazing consumer experiences that support both brand and commercial objectives.

WHO WE ARE LOOKING FOR

The Content Author & Operations Specialist will be responsible for updating and maintaining site content across Converse North America website. You will collaborate with various functions across the NA digital + global teams to ensure content appears accurately on site. You will also assist in setup and QA of site promotions and QA of product readiness on third-party selling platforms. The ideal candidate understands CMS tools and has proven ability and eagerness to learn new tools and platforms. This person has strong attention to detail in the work they deliver daily and is comfortable working in an ambiguous, fast-paced environment.

WHO YOU WILL WORK WITH

You will report to the NA Digital Operations Manager. You will work closely with other site authors – as well as our site merchandising, planning, CRM, design and product teams.

WHAT YOU WILL WORK ON

1. Publish timely and accurate site content updates through a CMS platform
2. Partner with digital merchandising/seasonal planning teams to ensure content is accurately scheduled and linked correctly across site
3. Conduct thorough QA of site content and links for upcoming site refreshes, product launches, A/B tests, site acquisition efforts, etc.
4. Partner with digital designers on site asset requirements and collaborate on design feedback
5. Partner with digital product teams to identify CMS tool development needs
6. Troubleshoot website issues and platform/tool issues
7. Execute and QA promotion setup
8. Assist in ensuring product readiness for third party selling platforms
9. Partner with other authors to maintain documentation and best practices for areas of ownership
10. Support site enhancement projects / other special projects as needed

WHAT YOU BRING

1. Bachelor's degree or equivalent combination of education and experience and training
2. Experience in creating, maintaining, and publishing content from a CMS, and/or in an ecommerce operational function preferred
3. Experience with customer-facing digital products preferred
4. SFCC and First Spirit CMS experience preferred, and/or demonstration of learning and onboarding a new tool
5. Knowledge of HTML and CSS a plus
6. Strong communication skills, attention to detail and organization skills
7. Proven ability to prioritize and manage multiple projects at once
8. Self-starter with the ability to strive in a fast-paced environment

We are committed to fostering a diverse and inclusive environment for all employees and job applicants. We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.

Converse is meer dan een bedrijf; het is een wereldwijde pleitbezorger voor zelfexpressie. Deze overtuiging motiveert onze medewerkers, bepaalt onze werkomgeving en inspireert onze producten. Er zijn geen twee mensen die hetzelfde zijn of denken. We zijn allemaal uniek. Zowel op persoonlijk als cultureel vlak hebben we de vrijheid om te creëren en professioneel te groeien. Aantrekkelijke arbeidsvoorwaarden maken die ervaring nóg leuker. Van Boston tot Shanghai, van Brand Design tot Finance, Converse is een merk dat de unieke en creatieve mensen in de wereld omarmt. Samen zijn we anders.

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