Austin Energy is hiring: Division Manager, Library (Branch Services) in Austin

Division Manager, Library (Branch Services)

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Position Information

Posting Title: Division Manager, Library (Branch Services)
Job Requisition Number: COA093023
Position Number: 111072
Job Type: Full-Time
Division Name: Branch Services

Minimum Qualifications

Education and/or Equivalent Experience:

• Graduation with a Bachelor’s degree from an accredited college or university in a related field, plus seven (7) years of related experience, including four (4) years of experience in a lead or supervisory capacity OR
• Graduation with a Master’s degree from an accredited college or university in a related field, plus five (5) years of related experience, including three (3) years of experience in a lead or supervisory capacity.

Licenses or Certifications:

• Valid Class C Driver License.

POSITION OVERVIEW

The Library Division Manager is responsible for developing strategies for the twenty branches within the library system. They supervise two Regional Branch Operation Managers, who in turn oversee the Library Branch Managers. This position is a key member of the Library’s Management team and plays an essential role in the Public Services team.

Application Instructions

• A detailed and complete job application is REQUIRED and helps us evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any relevant experience that you would like for us to consider.
• Please understand that your job application, cover letter, and resume will be used to measure or assess your written communication skills, including grammar, punctuation, and spelling, in helping us screen applications and determine candidates to be interviewed.

Additional Information

• Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties.
• All new employees are required to attend City of Austin and Austin Public Library training as scheduled.
• Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more.
• This posting may be used to fill additional vacancies of the same job title that may become vacant.

Driving Requirement

• This position requires a Valid Class C Driver License or the ability to acquire one by your hire date.

If you are selected as a top candidate:

• Verification of the minimum qualifications will be required. You must provide proof of education from an accredited organization/institute.

Veteran

• Veteran candidates will be required to provide a copy of their DD-214.

The Austin Public Library reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs.

Pay Range

$35.50 – $45.27 per hour

Hours

Regular (40 hours weekly)
Monday – Friday; 8:00 a.m. – 5:00 p.m.

Note: Hours may vary based on operational or business needs; evenings and weekends may be required on occasion.

Job Close Date

02/24/2025

Type of Posting

External

Department

Austin Public Library

Preferred Qualifications

• Exemplary Customer Service: Proven experience in giving one-on-one exemplary customer service as well as managing a team to work cohesively.
• Leadership: Illustrated experience in leading, motivating, and managing employees.
• Strategic Planning: Demonstrated experience in aligning goals with the organization’s mission.
• Budgetary Experience: Experience effectively managing a budget.
• Operations Management: Proven experience in managing day-to-day operations.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Develops short- and long-range plans.
• Develops and monitors division or section budget and grant applications.
• Chairs and serves on professional committees.
• Serves on Austin Public Library Management Team.
• Investigates and resolves customer complaints.
• Clarifies City and department regulations.
• Develops division policies and procedures.
• Prepares and presents programs, articles, reports, and projects.
• Represents the City of Austin and the Austin Public Library to the public.

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of professional library procedures.
• Knowledge of equity, diversity, and inclusion principles.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of reference and research procedures.
• Knowledge of library materials/tools available for library work.
• Knowledge of Federal, State, and Local laws.
• Knowledge of City practice, policy, and procedures.
• Knowledge of supervisory and managerial techniques.
• Knowledge of contract development and management.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to forecast public demand for services.
• Ability to analyze/evaluate major programs.
• Ability to facilitate discussions and resolve issues.
• Ability to stay abreast of library trends.
• Ability to establish and maintain good working relationships.
• Ability to provide high-level customer service.

Criminal Background Investigation

This position has been approved for a Criminal Background Investigation.

EEO/ADA

The City of Austin is committed to compliance with the Americans with Disabilities Act.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * This position requires graduation with a Bachelor's degree from an accredited college or university in a related field. Do you meet these minimum qualifications?
  • Yes
  • No
• * This position requires a Valid Class C Driver License. Do you have a Valid Class C Driver License?
  • Yes
  • No
• * This position requires a criminal background investigation. Do you understand this requirement?
  • I acknowledge and understand this position requires a Criminal Background Investigation.

Optional & Required Documents

Required Documents

• Cover Letter
• Resume

Optional Documents

Contact City of Austin Employment Services
Office: 512-978-JOBS (5627)
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