The Johns Hopkins University is hiring: Digital Publishing Production Specialist

Digital Publishing Production Specialist I

Johns Hopkins University Press seeks a Digital Publishing Production Specialist I who will be responsible for all aspects of preparing digital scholarship (including books, journals, and other content types) for publication on the Project MUSE platform and for supporting quality control workflows. The Digital Production Specialist I will join a team of exceptional professionals committed to bringing the benefits of discovery to the world by providing global access, impact, and influence for the scholarship that we publish and distribute. This position will help to ensure that the Press is a leader in the selection and development of innovative ideas and scholarship, the creation of pioneering technologies to enhance discovery and learning, and the connection of people to the most trusted knowledge from global researchers, scholars, and educators.

The Digital Production Specialist I will process a set amount of routine content, some moderately complex, while reviewing resources, such as training materials, documentation, and other production staff. This position demonstrates a firm understanding of production standards, tools, and specifications and uses this knowledge to identify, troubleshoot, and solve routine problems, resolve Live Agent tickets from various constituents as assigned, and suggest workflow efficiencies. This position also demonstrates a solid understanding of industry metadata standards and a working knowledge of the production team’s metadata tools and uses these skills to remediate routine metadata errors. This position reports to the Digital Production Manager.

The Press is committed to honoring every person’s inherent dignity as human beings and making that the foundation of our organizational culture. We proactively find ways to ensure opportunities that promote diversity, equity, inclusion, and access. We strive to publish courageously, giving voice to groundbreaking ideas. We support each other and our stakeholders and envision a future where knowledge enriches the lives of every person. The successful candidate will join a welcoming community that is inclusive and values the contributions and perspectives of individuals from all backgrounds.

Specific Duties & Responsibilities

• Weave diversity, equity, inclusion, and access principles into all aspects of the work.
• Work Environment: All work is performed on a computer throughout the day. Flexibility in scheduling is often available, but scheduled meetings are required to be attended as planned.
• Continue to actively learn about scholarly publishing industry standards (especially those related to metadata and accessibility) through self-guided instruction, formal classes and workshops, and consulting with colleagues.
• Resolve Live Agent tickets as assigned.
• Identify, troubleshoot, and solve routine problems with files and how they interact with the production system.
• Ability to manipulate PDF, XML, and EPUB files.
• Process a set amount of book, journal, and other content, some of which is moderately complex, with minimal reference to additional resources (including training materials and procedural documentation) and with minimal support from more senior production team members.

Special Knowledge, Skills & Abilities

• Experience working in the digital scholarly publishing industry, particularly working with XML-based production workflows.
• Knowledge of Adobe Creative Suite, Microsoft 365, at least one XML editor, and common desktop publishing software, such as InDesign.
• Some experience with PDF, XML, and or EPUB manipulation.
• Familiarity with U.S. and international accessibility standards for digital content.
• Excellent critical thinking and communication skills.
• Outstanding problem-solving skills including using analytics to drive decisions.
• Creative thinker, embracing new ideas, passionate about developing the potential of Hopkins Press.
• Inclusive in decision-making and problem-solving.
• Excel in effective use of resources; keen self-awareness of strengths and weaknesses.

Minimum Qualifications

• High School Diploma or graduation equivalent.
• One year related experience.
• Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

Classified Title: Digital Production Specialist 1
Job Posting Title (Working Title): Digital Publishing Production Specialist I
Role/Level/Range: ATO 37.5/02/OD
Starting Salary Range: $16.20 - $28.80 HRLY ($40,000 Commensurate with Experience)
Employee group: Full Time
Schedule: M-F 8:30 am - 5:00 pm
Exempt Status: Non-Exempt
Location: Homewood Campus
Department name: MUSE Tech Services
Personnel area: Academic and Business Centers

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/ .

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/ .