Orangetheory Fitness is hiring: Studio Manager - Greater Houston Area in Chicago

Position: Studio Manager - Greater Houston Area

Location: Midtown, Houston, TX

Job Id: 294

# of Openings: 1

We Work Hard so Others Can Live More.

The Orangetheory Brand is all about fun, exciting, and rewarding experiences for our members. We are currently looking for successful and motivated individuals who want to improve themselves and their careers. If you are a passionate, positive, and detail-oriented person who enjoys assisting in leading a team that provides a world-class fitness experience, you may be the right person for our Orangetheory Fitness studios!

Job Summary: The Studio Manager is responsible for operating and overseeing all front of house fitness studio operations, as well as leading and developing their sales team. The Studio Manager is responsible for meeting and exceeding all key performance sales indicators including membership sales and renewals, retail, and concession sales. Additionally, they will mentor and coach all sales staff in various sales techniques, regulate workout traffic, and maintain premium customer service. The Studio Manager works closely with their assigned Regional Sales & Ops Manager on managing, training, and coaching all sales staff, coordinating studio events, and adhering to all OTF business and employee policies for impeccable studio operations. They will develop and lead a high-energy culture within the studio and ensure OTF branding through consistency and continuity.

Essential Duties and Responsibilities:

• Oversee the hiring, onboarding, and scheduling process of new hires.
• Work closely with the Regional Sales & Ops Manager to train, develop, and coach sales staff members.
• Manage and oversee sales staff workflow throughout the day.
• Drive in-studio contests based on goals and create incentive programs to drive results.
• Ensure that all front desk processes are followed, including member check-in, telephone inquiries, guest registration, cash handling, delinquent account procedures, customer care calls, and document scanning.
• Provide and maintain the highest level of customer service across all team members and interactions.
• Uphold and adhere to all studio cleanliness and sanitation standards.
• Coordinate with Assistant Studio Manager and Regional Sales & Ops Manager on social media initiatives.
• Coordinate with Regional Sales & Ops Manager to develop sales drivers (presale events, studio events, outreach).
• Develop a high-energy culture through contests and incentive-based motivation.
• Model all studio activities through self-involvement and ensure OTF branding through consistency and continuity in all actions.
• Other duties/projects, as needed and assigned, to support successful studio operations and goal achievement.

• High school diploma or equivalent.
• Minimum of 2 years experience in a Manager or Assistant Manager role.
• Previous sales leadership and customer service experience.
• Experience working in a quota-bearing structure preferred.
• Proficient in Microsoft Office.
• CPR/AED certification required: either upon hire or attained within the first 90 days of employment. Valid and up-to-date certification must be maintained throughout the duration of employment.

Benefits

Flexible Schedules

Workout for Free

Fitness casual dress-code

Passionate, collaborative work environment

Orangetheory Fitness has some of the best members, a fun studio environment, and supportive management. I would highly recommend this position to anyone seeking a job in this profession.