Kuehne + Nagel AS is hiring: Customs Entry Writer in Charlotte

Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Charlotte site is looking for a new Customs Entry Writer to join our Customs team.

Your Role

Reporting to the Customs Brokerage Manager you will provide outstanding customer service and complete all tasks and responsibilities related to customs entry transactions.

Your Responsibilities

1. Timely arrival and readiness to work at your assigned starting time
2. Process shipments within department guidelines
3. Timely and accurate input of all data/information necessary to process and facilitate shipments through U.S. Customs and PSG’s
4. Classify goods according to the HTSUS and in alignment with any customer SOP’s and/or instructions
5. Document review and assessment for accuracy, verification of critical data elements for entry processing
6. File break down, classifying data entry, photocopying, scanning and some assembly of entries
7. Communicate documentation discrepancies to supervisor and/or client
8. Request or compile any necessary import documentation from client
9. Accurate completion of all PSG forms and regulations (i.e. FDA, EPA, DOT, FCC, Fish & Wildlife etc.)
10. Answer client’s calls or questions within 1 hour. If you are unable to, respond back and explain why and when you will reply with the answer (Manage and assist to resolve all customer queries and ensure resolution of all problems).
11. Interact closely with internal customers/departments to ensure customer service levels are achieved

Your Skills and Experiences

1. Bachelor's degree desirable
2. 3+ years brokerage experience
3. 2+ years customer service experience
4. You have the ability to communicate effectively with all stakeholders
5. You are proficient in Microsoft Office Suite

Good Reasons to Join

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment.